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11

QUESTIONS AND ANSWERS

What is line sharing?

Line sharing lets you use one telephone line for more than one
purpose. For example, you can use one telephone line for reg-
ular calls, fax or modem transmissions, or calls to your an-
swering machine. Line sharing eliminates the need for
additional lines.

How does my AFX-400 know that it’s a fax machine call-
ing?

When the AFX-400 answers a call (office mode) it listens for a
fax alert (CNG) tone. The CNG tone is a beep every three sec-
onds that most fax machines send to alert the receiving fax
machine.

How does my AFX-400 know it’s a data modem calling?

Unlike most fax machines, modems do not send an alert tone.
Modem calls must be routed using transfer codes (see “Using
Transfer Codes” on Page 8) or a distinctive ring service (see
“Using a Distinctive Ring Service” on Page 9).

Can I share my residential line with my fax machine?

Yes. You can install the AFX-400 at any modular telephone
jack on the telephone line. To prevent calls on extension
phones from interrupting your fax transmission, we recom-
mend you install a voice data guard (see “Installing an Option-
al Voice Data Guard” on Page 5).

Can I use the AFX-400 on a two-line system?

Yes. The AFX-400 works on a two-line system, but only on the
line it is connected to. It does not alter the operation of the
second line.

Can I still send faxes like I did before I installed the AFX-
400?

Yes. Installing the AFX-400 does not affect outgoing fax oper-
ation.

Is there any special information I need to know about re-
ceiving faxes from a fax machine that uses auto-dial?

Yes. Auto-dialing fax machines must connect with the receiv-
ing fax machine usually within about 35 seconds. Otherwise,
the transmission ends. This means the combined number of
rings between the answering machine and your fax machine/
fax modem should not exceed five rings. For safety’s sake, al-
ways set your fax machine/fax modem to its lowest ring delay
and/or ring number setting. Also, if you frequently receive fax
calls from overseas, you must allow extra time for the call to
connect (which means using an even lower number of com-
bined rings).

Does the AFX-400 work with an answering machine that
has a toll-saver feature?

Yes. In home mode, the toll saver will function normally and
you will not be charged for the call if you hang up before the
answering machine answers. But when the AFX-400 is in of-
fice mode, it answers the call. Therefore, you will not save the
toll and you will be charged by the phone company when dial-
ing from pay phones and long distance.

Does the AFX-400 work with Call Forwarding?

No. If you have forwarded your phone to another number, in-
coming fax calls never reach your AFX-400 because the calls
are switched at the phone company’s central office to the for-
warded number.

Does the AFX-400 work with Call Waiting?

Yes, but the Call Waiting signal might distort an incoming or
outgoing fax or data transmission. Some telephone systems
let you temporarily turn off the call-waiting feature by dialing a
special code. You might want to do that if you send or expect
to receive an important fax call. Ask your phone company if it
offers this feature.

Содержание 43-1246

Страница 1: ...Cat No 43 1246 OWNER S MANUAL Please read before using this equipment AFX 400 Three Device Home Fax Switch ...

Страница 2: ...ur ing an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicin ity of the leak 4 Use only the power cord indicated in this manual READ THIS BEFORE INSTALLATION Each device that you connect to the phone line draws power from the phone line We refer to this power draw as the de vice s ringer equivalence number or RE...

Страница 3: ...tion 6 Receiving Voice Calls 7 Using an Answering Machine 7 Answering Machine Remote Operation 7 Receiving Faxes 8 Using Transfer Codes 8 Receiving Modem Calls 8 Using Transfer Codes 8 Special Features 9 Using Caller ID 9 Using a Distinctive Ring Service 9 Using Voice Mail 9 Using Your Fax Machine as a Scanner 10 Questions and Answers 11 Troubleshooting 12 Care and Maintenance 13 The FCC Wants You...

Страница 4: ...into the FAX MODEM jack Set the fax machine s ring number to its minimum setting typically one ring 3 To connect a modem instead of a fax machine plug the modular cord from its line input jack into the FAX MODEM jack on the back panel of the AFX 400 Set the modem s ring number to its minimum setting typically 1 ring 4 To connect an answering machine plug the modular cord from its line input jack i...

Страница 5: ...o not send a fax alert tone your outgoing message should give callers instructions on how to send a fax see Receiving Faxes on Page 8 For example Hello Please leave your name and phone number at the tone If you want to send a fax press 91 on your touch tone phone then press START on your fax machine 3 For the best performance your outgoing message should be 10 15 seconds long with 4 seconds of sil...

Страница 6: ... it does not hear one of these signals within four sec onds it routes the call to the PHONE and ANSWERING MACHINE jacks If the call is not answered after six rings the AFX 400 routes it back to the FAX MODEM jack To change the operating mode set switch 1 on the back panel to S for home mode or A for office mode Automatic Ring Reduction When the AFX 400 routes a call to the ANSWERING MACHINE and PH...

Страница 7: ...oming calls USING AN ANSWERING MACHINE When your answering machine answers a call the AFX 400 monitors the call for a fax alert tone or transfer code If it hears one of these signals it routes the call to the FAX MODEM jack When your answering machine answers the caller can record a message enter a transfer code or both That way a caller can for example leave a voice message and send a fax on the ...

Страница 8: ... the AFX 400 dial 8 1 RECEIVING MODEM CALLS Unlike most fax machines modems do not send an alert tone Modem calls must be routed using transfer codes or a distinc tive ring service see Using a Distinctive Ring Service on Page 9 Using Transfer Codes To have the calling modem automatically send the required transfer code the caller must insert the code in the modem s dialing string immediately follo...

Страница 9: ...set with distinctive ring identification turned off and it handles calls as follows Calls to the main number are routed to the ANSWERING MACHINE and PHONE jacks Calls to the second number are routed to the FAX MODEM jack Calls to the third number are not answered When distinctive ring identification is turned on the AFX 400 handles calls differently Calls to the main number are not answered Calls ...

Страница 10: ...your fax modem to the PHONE jack 2 Set your fax modem s software to receive a fax and set it to answer after one or two rings 3 Put the document to be scanned into the fax machine 4 Lift the fax machine s telephone handset and enter 8 1 to transfer the call 5 When your fax modem answers press your fax machine s START or SEND button and hang up its phone Your fax modem stores the document as a rece...

Страница 11: ...al information I need to know about re ceiving faxes from a fax machine that uses auto dial Yes Auto dialing fax machines must connect with the receiv ing fax machine usually within about 35 seconds Otherwise the transmission ends This means the combined number of rings between the answering machine and your fax machine fax modem should not exceed five rings For safety s sake al ways set your fax ...

Страница 12: ... all the line cords connecting phone devices to the AFX 400 are securely connected to the correct jacks The sending fax machine did not send a fax alert tone Tell the sender to enter 9 1 on a touch tone phone before sending the fax Be sure your fax machine is turned on and set to answer after fewer rings than your answering machine Record four seconds of silence at the beginning of your answering ...

Страница 13: ...irt which can cause premature wear of parts Handle the AFX 400 gently and carefully Dropping it can damage circuit boards and cases and can cause the AFX 400 to work improperly Wipe the AFX 400 with a damp cloth occasionally to keep it looking new Do not use harsh chemicals cleaning solvents or strong detergents to clean the AFX 400 Modifying or tampering with the AFX 400 s internal components can...

Страница 14: ...the op eration of your AFX 400 The phone company notifies you of these changes in advance so you can take steps to prevent interruption of your phone service LIGHTNING Your AFX 400 has built in protection circuits to reduce the risk of damage from surges in the phone and power line current These protection circuits meet or exceed FCC requirements However lightning striking the phone line or power ...

Страница 15: ...15 NOTES ...

Страница 16: ...product defect during the warranty period take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at its option un less otherwise provided by law a correct the defect by product repair without charge for parts and labor b replace the product with one of the same or similar design or c refund the purchase price All replaced parts and produ...

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