ONE (1) YEAR LIMITED WARRANTY
RADENSO warrants, for two years, to the original retail owner, this RADENSO product to be free from defects in
materials and craftsmanship with only the limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user is valid for 12 months after the date of original retail
sale.
SCOPE OF WARRANTY:
From the date of original consumer purchase and for the respective periods specified above, RADENSO agrees to
repair or replace, at its sole expense, all RADENSO brand products purchased directly from RADENSO or from an
Authorized RADENSO Dealer, which are defective in material and/or workmanship during ordinary consumer use.
Repairs may be completed using new or refurbished parts that meet or exceed RADENSO specifications for new
parts. RADENSO, at its sole discretion, may replace a product, with a refurbished or reconditioned unit having com-
parable features and a limited consumer warranty.
EXCLUSIONS:
IF YOU PURCHASE A RADENSO PRODUCT FROM AN UNAUTHORIZED DEALER, YOUR RADENSO WARRANTY WILL
NOT BE VALID.
This Warranty does not apply with respect to the following:
1. Defects or damage caused by accident, fire/smoke, flood/water damage, power surge (or related electrical
abnormalities), lightning or other acts of nature.
2. Defects or damage caused by abuse, misuse, negligence, accident, unauthorized product modification or
service, or failure to observe the instructions contained in the manual furnished at the time of original
purchase.
3. Deterioration/failure due to corrosive atmosphere, including but not limited to; smoke, high humidity or
extreme temperature.
4. Damage caused during shipment or handling.
5. Products purchased from anyone other than Radenso or an Independent Radenso Authorized Dealer. If you are
uncertain as to whether a dealer is authorized, please contact Radenso’s Customer Service.
6. Products that have had their serial numbers altered or removed.
7. Products purchased in “AS IS” condition or noted as “DEMO”, “DISPLAY”, “OPEN BOX”, or “CLEARANCE”.
8. Products that have been altered or repaired by anyone other than Radenso or a Radenso authorized service
station in a manner that has affected their performance, stability or reliability.
9. Accessories attached to or to be used with Radenso products, such as antennas, mounts, cables, etc.
10. Any product attached to or used with the RADENSO product.
11. Packing materials and cosmetic items.
12. Installation and removal of Radenso products from the vehicle.
13. Maintenance, cleaning or periodic check-ups.
OBTAINING OF WARRANTY SERVICE
If, after following the instructions in this Operating Guide, you are certain that the product is defective, pack the
product carefully (preferably in its original packaging) and include evidence of original purchase and a note describ-
ing the defect. The product should be shipped freight prepaid, by traceable means, or delivered, to warrantor at:
RADENSO, 1100 Sycamore St. 1st floor, Cincinnati OH 45202
1-888-RADENSO (1-888-723-3676) 9 a.m. to 5.00 p.m., Eastern Time, Monday through Friday
