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XR-OP-EN
STANDARD WARRANTY POLICY
RPS Corporation warrants its machines, parts and accessories to be free of manufacturer’s defects for the periods
specifi ed below. Warranty will be granted at the sole discretion of RPS Corporation and is subject to fi nal claim and
parts review by R.P.S. Corporation and its vendors. This policy is effective January 1, 2014 and is subject to change on
production units at a future date.
COVERAGE, EXCLUSIONS AND LIMITATIONS:
Coverage:
All Models
Except
Floor Machines: 1 Year Parts / 2 Years (1,500 hrs) Motor / 90 Days Labor / No Travel
ZerO3
Wall
Mount
Units:
6
Months
Parts
Parts:
36 months / 1,500 hours on “Power On” hour meter
Labor:
12 months
Travel:
3 months (150 mile maximum)
Poly Tanks:
7 Years (Water must not exceed 135°F/57°C) / 3,000 Hours
OEM Parts:
90 Day New Part Warranty
Validity:
Fully completed Machine Delivery Form (online or fax) is on record at RPS and machine is
serviced by Factory Authorized Personnel.
Limitation:
Warranty will begin on date of machine installation to end-user or 6 months after shipment from
RPS Corp. to the distributor if unsold at that time.
This warranty includes all parts on the machine except normal wear parts. Some examples of wear parts are:
• EDGE / ORBITZ isolators with evidence of deck damage (images required) or > 1,000 hours.
• Squeegee Blades, Wiper Blades, Skirts and Curtains.
• Caster Wheels, Squeegee Wheels and Bumpers.
• Lights (Strobe, Headlights, or Bulbs).
• Chains and Belts.
• Filters, Screens, and Vacuum Bags.
• Motor Brushes and commutater wear.
• Brooms, Brushes, Pads and Pad Retainers.
• Hoses and Tubing.
• Drive Tires, Pneumatic Wheels and Tubes.
• Rubber Floor Seals and Gaskets.
• Vacuum motors with evidence of moisture or debris intrusion or > 400 hours.
• The Batteries (see below).
•
NOT COVERED:
Routine maintenance, adjustments or parts damaged from abuse, neglect, improper use of
the machine, or lack of scheduled “daily, weekly, monthly” maintenance in accordance with our published PM
Sheets.
POLY TANKS:
7 Years Coverage against leakage due to manufacturer’s defect in materials or workmanship.
Tank warranty void if water used exceeds 135°F/57°C
NOTE:
Freight coverage for 3 Years under the parts section of warranty.
BATTERIES:
Warranted through battery manufacturer for
One (1) Year
(pro-rated) from the date of delivery.
The battery manufacturer approves or denies the warranty coverage after analysis. We rely solely on their
review.
NOTE NOT COVERED:
Damage from lack of water, failure to use OEM charger, or non-distilled water. Battery
terminals – Battery terminals and cable connections are covered for 30 days from the shipment of the machine.
(Battery terminals tightness should be inspected every 30 days and performed according to the manufacturer’s
recommendations.)
