Contact Customer Service Center.
Contact Customer Service Center.
Contact Customer Service Center.
Washable mesh filter is dirty.
Please clean the cleaning
mesh filter.
The unit does not
respond
Damaged Control Panel on the
unit.
Try to activate the unit with remote
control. If the unit responds, then the
Control Panel on the unit may be
experiencing problems - contact
the Customer Service Center.
Power cord damage.
Contact the Customer Service Center
Insert cartridge on unit
Miss cartridge.
PTC damaged.
Stepping motor damaged.
PCBA damaged.
Filter is not replaced.
The plastic packaging of each filter
is not removed.
Machine inlet or outlet was blocked.
The gap around the machine
is not proper.
Dirt on the filter cartridge.
Exceeds the expected coverage
area.
Clear filter or cartridge
Ensure that the machine is in an
appropriately sized area as per
the specifications
Change PCBA, contact the
customer service center
Reinstall PCBA, contact the
customer service center
Replace one set of new filters.
Contact our customer center or
dealers.
Before using, please remove the
plastic packaging of each filter.
To ensure the machine at least 50 cm
clearance on both sides of the air inlet
and the outlet at the back of the
machine at least 30 cm.
If neither the Remote Control or
the Control Panel is working,
contact the Customer Service Center
Not heating
(cooling &heating
model)
Performance is
poor or not best
purification ability
The Control panel
button does not
work
Unit does not change
to humidify mode
when humidify
cartridge is clipped in
The spring on PCB is not aligned
with the button of the control panel.
PCBA is damaged.
There is a problem with the
magnetic switch on the rear cover.
Change Magnetic switch, contact
the customer service center.
PCBA is damaged.
Change PCBA, contact the
customer service center.
The cartridge is not put in the
right place.
Put the cartridge in the right
place.
Problem
Problem cause
Solution
21
