Warranty Policy
15
This document sets out the warranties that are given by Quik Corp Pty
Ltd (ABN 18 081 235 556) in relation to the Product purchased from or
manufactured by Quik Corp.
1. Definitions
1.1. In this warranty policy:
“Quik Corp”
means Quik Corp Pty Ltd (ABN 18 081 235 556);
“Customer”
means the party who originally acquired the
Product from Quik Corp, or an authorised distributor, reseller or
dealer for Quik Corp, for their own use.
“OEM Equipment”
means the items of equipment fitted to the
product by Quik Corp and which items have been manufactured
by others and have their own manufacturer’s warranty.
“Product”
means the goods or machinery that the Customer
acquired and which were manufactured by Quik Corp.
2. Warranty
2.1. Subject to clause 3 and clause 4, Quik Corp warrants to the
Customer that the Product will be free from proven defects in
material and workmanship for twelve months from the date of
purchase by the Customer, unless a specific warranty period
applies to a component listed in appendix A.
2.2. The warranty is not transferable.
3. Limitations
3.1. This warranty does not cover damages resulting from shipping
and handling, abuse, accidents, alterations, normal wear or
failure to maintain or use the Quik Corp product with due care.
3.2. Quik Corp does not warrant that the operation of the product will
be uninterrupted or error free. The Customer must
read and follow all instructions and manuals for the setup,
maintenance and use of the Product. If the Customer fails
to do so, the product may not function correctly and may suffer
other damage.
3.3. This warranty does not extend to OEM equipment which has its
own warrant and the Customer must rely on the OEM
equipment warranty for any defects in material or workmanship
relating to the OEM equipment.
3.4. This warranty does not extend to cover corrosion due to any
cause nor to any damage to painted or anodised
surfaces that occurs after the Customer takes delivery of the
product.
3.5. This warranty does not cover time required to diagnose a
warranty problem.
3.6. The use of parts other than Quik Corp parts for repair of
warranted items will automatically negate any warranty.
Warranted components must be replaced with genuine
Quik Corp parts.
3.7. Repairs by an unauthorised agent will automatically forfeit any
warranty. Warranty repairs must be carried out by Quik
Corp or an authorised Quik Corp Dealer/Service Agent only.
3.8. This warranty does not cover transportation or insurance costs
for Products needing repair or replacement of warranted
components. Nor does it cover any freight or insurance costs
in obtaining new parts or returning old parts to Quik Corp for
inspection purposes.
3.9. The time taken to remove and re-install a warranted part or
component into other brands of equipment will not be covered by
the Quik Corp warranty. Only parts and labour directly
attributable to the repair of the Quik Corp unit is covered.
3.10. Quik Corp does not pay for cleaning, or clean the Product,
accessories or work area before or after the warranty repair.
3.11. Quik Corp assumes no responsibility for improper choice of
models or where products are used in excess of rated capacities
and design functions, or under abnormal conditions. We make
available a free technical service to help with any product
selection, application or situation.
4. Repair or Replace
4.1. During the warranty period, Quik Corp or its authorised Dealer/
Service Agent shall repair or replace, at Quik Corp’s discretion,
without charge for parts and standard labour, any part of the
Quik Corp Product which fails because of defects in material or
workmanship unless the damage arises from:
4.1.1. Failure resulting from neglect or misuse, such as improper
operation, lack of required maintenance or continued use
of the Product after the discovery of a defect which results
in greater damage to the Product;
4.1.2. Deteriorated or failed components such as but not limited
to diaphragms, O-rings, hoses, seals, electrical wiring and
connections damaged by corrosive chemicals, dirt and s
and, excessive heat or moisture. The Customer should
ensure the type and strength of chemicals used in the
Product are compatible with the design of the Product;
4.1.3. The use of accessories, hardware, or software which were
not manufactured by, installed by or approved in writing by
Quik
Corp;
4.1.4. The use of consumable items such as but not limited to
oils, lubricants, diaphragms, O-rings, hoses seals,
gaskets, filter elements, flow meters, clutches, drive
belts, pivot pins, paint, batteries, radio transmitters, radio
relays, push buttons, switches, hose rollers, aerials, spray
guns and nozzles as these items are considered to be
normal wear items and are not warranted;
4.1.5. Component failure caused by not performing scheduled
maintenance service such as oils, grease, failure to clean
tanks, pumps, filters, spray lines, nozzles or any other
components and not tightening or replacing loose or
missing bolts, nuts, fittings, shields and covers;
4.1.6. Damage or machine failure caused by carelessness or
accidental damage, improper operation, inappropriate
transportation or storage of the Product;
4.1.7. Any contamination or leakages caused or induced by the
Customer;
4.1.8. Any use or operation of the Product outside the physical,
electrical or environmental specifications of the Product;
4.1.9. Any alterations, modifications, attachments or
unauthorised repairs to the Product which have not been
authorised in writing by Quik Corp; and
4.1.10. Failures due to faulty or inadequate electrical sources of
power.
5. OEM Warranties
5.1. All OEM (Original Equipment Manufacturer) components are
covered by the Original Manufacturer’s Warranty. It is the
Customer’s responsibility to familiarise themselves with these
warranties, and subject to clause 7, that is the only warranty
given to the customer in respect of that part of the Product.
6. Statutory Rights and Exclusions (New Zealand Only)
6.1. If the Product has been acquired for the purposes of a business
then pursuant to section 3(2) of the Consumer Guarantees Act
1993 (“CGA”) it is agreed that the provisions of the CGA do not
apply. To the fullest extent permitted by law in New Zealand,
Quik Corp excludes any liability for any direct or indirect loss or
damage of any kind arising from the Product, including
consequential loss or damage or loss of profits, and loss or
damage arising from the negligence of Quik Corp’s employees
and agents. The warranty is personal to the Customer and
cannot be transferred to a subsequent purchaser (although the
purchaser, in some circumstances, may have rights under the
CGA or the Sale of Goods Act). These exclusions do not exclude
Quik Corp’s liability in respect of any warranties or guarantees
implied by any relevant legislation in New Zealand which cannot
legally be contracted out of.
7. Warranty Claim Procedure
7.1. To obtain warranty service:
7.1.1. The Warranty Registration Form must be returned to Quik
Corp by the Customer within 14 days of taking delivery of the
Product;
7.1.2. The Customer must read the Operating manual before
operating the Product;
