Fault Correction
QL-30/60 User Guide
57
Problem Solution
Table 12:
Problem solution
Problem
Cause
Remedy
Transfer ribbon creases
Transfer ribbon deflection
not adjusted
Adjust the transfer ribbon
deflection.
Feed Path of the Transfer
Ribbon” on page 48.
Head locking system not
adjusted
Adjust the head locking
system.
Head Locking System” on
page 44.
Transfer ribbon too wide
Use a transfer ribbon slightly
wider than the width of label.
Print image has smears or
voids
Printhead is dirty
Clean the printhead.
“Cleaning the Printhead” on
page 51.
Temperature too high
Decrease temperature via
software.
Unsuitable combination of
labels and transfer ribbon
Use different type of ribbon.
Printer does not stop after
transfer ribbon runs out
Thermal printing is chosen
in the software
Change to thermal transfer
printing.
Printer prints a sequence of
characters instead of the
label format
Printer is in ASCII dump
mode
Cancel the ASCII dump
mode.
Printer transports label
media, but transfer ribbon
does not move
Transfer ribbon incorrectly
inserted.
Check and, if necessary,
correct the transfer ribbon
web and the orientation of
the label side.
Unsuitable combination of
labels and transfer ribbon
Use different type of ribbon.
Printer only prints each
second label
Setting of the size in the
software is too large.
Change the size in the
software.
Vertical white lines in the
print image
Printhead is dirty
Clean the printhead.
“Cleaning the Printhead” on
page 51.
Printhead is defective
(failure of heat elements)
Change the printhead. See
Service Guide.
Содержание QL-60
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Страница 13: ...Contents QL 30 60 User Guide 13 Chapter 23 Firmware Updater 155 Index 157 ...
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Страница 24: ...Installation 24 QL 30 60 User Guide ...
Страница 36: ...Touchscreen Display 36 QL 30 60 User Guide ...
Страница 66: ...Media 66 QL 30 60 User Guide ...
Страница 68: ...68 QL 30 60 User Guide ...
Страница 74: ...Connecting Label Printer to Computer 74 QL 30 60 User Guide ...
Страница 102: ...Configuration 102 QL 30 60 User Guide ...
Страница 110: ...Test Functions 110 QL 30 60 User Guide ...
Страница 124: ...Help 124 QL 30 60 User Guide ...
Страница 150: ...Remote Access via VNC 150 QL 30 60 User Guide ...
Страница 154: ...External Keyboard 154 QL 30 60 User Guide ...
Страница 156: ...Firmware Updater 156 QL 30 60 User Guide ...