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Document 81-81770-01 A01, June 2007

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Quantum Scalar 50

Tape Drive Removal and

Replacement Instructions

Preparing for the Procedure

3

Required Tools ...........................................................................................................3
Unpacking the Tape Drive .......................................................................................3

Turning Off Drive Power

4

Turning Off Drive Power Using the OCP..............................................................4
Turning Off Drive Power Using the GUI...............................................................5

Removing the Faulty Tape Drive Canister

7

Installing the New Tape Drive Canister

8

Replacing the SCSI Sub-Plate

9

Repackaging the Faulty Tape Drive Canister

10

Troubleshooting

11

Swapping a Tape Drive ..........................................................................................12

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Содержание Scalar 50

Страница 1: ...Tools 3 Unpacking the Tape Drive 3 Turning Off Drive Power 4 Turning Off Drive Power Using the OCP 4 Turning Off Drive Power Using the GUI 5 Removing the Faulty Tape Drive Canister 7 Installing the New Tape Drive Canister 8 Replacing the SCSI Sub Plate 9 Repackaging the Faulty Tape Drive Canister 10 Troubleshooting 11 Swapping a Tape Drive 12 ...

Страница 2: ...All rights reserved Your right to copy this document is limited by copyright law Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law TRADEMARK STATEMENT Capacity on Demand CoD Crosslink Mechanism DLT DLTSage DLTtape Super DLTtape Performance on Demand PoD PRISM PRISM Storage Architecture logo...

Страница 3: ...e flat blade screwdriver Antistatic wrist strap Unpacking the Tape Drive 0 To unpack the tape drive 1 Open the shipping carton 2 Remove the tape drive from the carton The tape drive is protected by two pieces of foam and an antistatic bag Note The firmware revision on the new tape drive s must match the firmware revision on the currently installed tape drives of the same tape drive type If the new...

Страница 4: ...r Using the OCP0 To turn off tape drive power using the OCP 1 Press Ops from the OCP Home screen The OCP displays the Operations screen see figure 1 Figure 1 Operations Screen 2 From the Ops screen use the up and down arrows to highlight Drive Operations and press Enter The Drive Operations screen displays see figure 2 Note For dual half height tape drive canisters both tape drives must be powered...

Страница 5: ...p IPaddress where IP address is the IP address for the Quantum Scalar 50 library 3 Enter the username and password and click OK The Overview page displays see figure 3 Note For dual half height tape drive canisters repeat the tape drive power off process for both tape drives in the canister If you do not power down both drives before removing the tape drive canister operations in progress can be i...

Страница 6: ...ew page The Operations page displays 5 To access the Drives page from the Operations page click on the Drives tab at the top of the page The Drives page displays see figure 4 Figure 4 Drives Page 6 Enter the drive number of the failed tape drive in the Drive edit box and select Power Off from the Action drop down list 7 Click Apply Content area Navigation area Quick status Banner area Drive operat...

Страница 7: ...For dual half height tape drive canisters repeat the tape drive power off process for both drives in the canister If you do not power down both tape drives before removing the tape drive canister operations in progress can be interrupted causing a backup job to fail and or leave a tape cartridge in one of the tape drives Caution Make sure the thumbscrews are loosened fully before trying to remove ...

Страница 8: ...s the SCSI connectors on the sub plate to remain connected Do not disconnect these cables Caution Make sure the thumbscrew is loosened fully before trying to remove the tape drive Note If this is a native Fibre Channel tape drive disconnect the Fibre Channel cable prior to removing the tape drive Note Each tape drive ships from Quantum with a version of library firmware as well as drive firmware o...

Страница 9: ...st does not detect the presence of the tape drive check the drive SCSI ID from the OCP select Setup Cabinet and Host bus to view the SCSI IDs for the tape drives If the drive SCSI ID is Valid the tape drive may be defective Contact Customer Support Invalid the SCSI sub plate has failed and needs to be replaced see Replacing the SCSI Sub Plate The new tape drive is installed Replacing the SCSI Sub ...

Страница 10: ...ower on page 4 9 Ensure that the drive LED on the back of the drive canister turns on 10 If the host does not detect the presence of the tape drive contact Customer Support Repackaging the Faulty Tape Drive Canister 0 To repackage the faulty tape drive 1 Attach the unused SCSI sub plate to the faulty tape drive and tighten the two thumbscrews using a flat blade screwdriver see figure 5 2 Insert th...

Страница 11: ...orrective Action The library or tape drives do not respond on the SCSI bus Make sure each SCSI device on the same SCSI bus has a unique address by checking the SCSI IDs on the OCP and also ensure that the last device is properly terminated If possible swap an operational drive with the failed drive to see if this corrects the communication problem see Swapping a Tape Drive If the problem is correc...

Страница 12: ...If the tape drive is still inoperative in the new position a failure has occurred in the library Contact Quantum Customer support for replacement tape drives or library support Internal Communication Error Communication error between the robot controller and system controller board has been lost Reboot the library If the problem continues contact an authorized Quantum Customer Support The host com...

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