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CubiScan 125 Service Manual

Chapter 1

Diagnostics

This section describes the diagnostics procedures for the CubiScan 125. This chapter is divided
into the following sections:

•

“Booting Process Errors” on page 2

•

“Gate Dimensional Errors” on page 4

•

“Ultrasound Dimensional Errors” on page 8

•

“Gate Movement Errors” on page 9

•

“Miscellaneous Errors” on page 10

•

“Scale Errors” on page 11

The figure below shows parts commonly referred to in the following sections.

Figure 1

CubiScan 125 Parts

Содержание CubiScan 125

Страница 1: ...an 125 Service Manual Version 1 0 Quantronix Inc Cubing and Weighing Systems 380 South 200 West P O Box 929 Farmington Utah 84025 U S A Phone 1 801 451 7000 Fax 1 801 451 0502 Website http www cubisca...

Страница 2: ...ants that its new product is in accordance with Seller s published specifications or those agreed upon with Buyer in writing at the time of sale or lease and that it is free from defects in materials...

Страница 3: ...abnormal conditions or in an unintended manner 4 Not been operated or maintained in accordance with Seller s instructions 5 Been subject to misuse or abuse negligent handling improper installation acc...

Страница 4: ...fic legal rights and you may also have other rights that vary by country state or province This document was created with the purpose of providing the most accurate and complete information If you hav...

Страница 5: ...8 Gate Movement Errors 9 Gate Cursor Not Moving 9 Gate Cursor Out of Box 9 Gate Speed Warning 10 Irregular Gate Movement 10 Return Gate to Home Error 10 Miscellaneous Errors 10 Frozen or Not Function...

Страница 6: ...ter Board 31 Replacing the Width Receiver Board 33 Replacing the Encoder 34 Replacing the Proximity Sensor 36 Replacing the Controller Box 37 Replacing the Inverter Board 38 Replacing the Motherboard...

Страница 7: ...CubiScan 125 Command Set 59 TCP IP Communications Setup Command Set 76 Appendix B Parts List 84...

Страница 8: ...19 Figure 11 Jumper 19 Figure 12 SD Card 20 Figure 13 Controller Lid Screws 20 Figure 14 Jumper 1 21 Figure 15 Jumper 2 21 Figure 16 Load Cell Summing Box 23 Figure 17 POTs 23 Figure 18 Load Cell Wire...

Страница 9: ...igure 41 Controller Box Screws 39 Figure 42 Overview of Motherboard 40 Figure 43 Controller Box Screws 41 Figure 44 Power Supply Cage Screw 41 Figure 45 Controller Box Screws 42 Figure 46 Scale Card S...

Страница 10: ...re 61 Gate Adjustment Bolts 48 Figure 62 Gate Bracket Bolts 49 Figure 63 Gate Board Labels 49 Figure 64 Height Transmitter Board Assembly 50 Figure 65 Controller Connections 52 Figure 66 Controller Co...

Страница 11: ...is divided into the following sections Booting Process Errors on page 2 Gate Dimensional Errors on page 4 Ultrasound Dimensional Errors on page 8 Gate Movement Errors on page 9 Miscellaneous Errors on...

Страница 12: ...card is located in the controller box Remove the SD card and make sure that the param txt file is installed 4 Try using a new SD 2 GB standard card with factory default parameter files 5 If after comp...

Страница 13: ...e 1 Make sure that the Ethernet cable is securely connected at both ends 2 Check the Ethernet cable LEDs where they connect at the controller box These lights will be green if the Ethernet connection...

Страница 14: ...continue on to the next step 4 If LEDs are incorrectly firing when the gate moves you may need to replace the gate cables The gate cables that travel through the gate hinge may become worn over time...

Страница 15: ...ed glass and use the replacement glass platform that was shipped with the CubiScan 125 Contact Quantronix Technical Assistance at 1 801 451 7000 if you need to order a replacement glass platform 2 Cle...

Страница 16: ...Measurements If there are black lines in your measurements as shown in the figure below complete the following steps 1 Make sure that nothing is blocking the LEDs Check all the gate filters for dust o...

Страница 17: ...creen displays the current status of the LED beams Remove the glass platform Move the gate to the center and make sure that no objects are present in the measuring field If the LED beam bars show yell...

Страница 18: ...s 6 Go to Menu Diagnostics Gate This screen displays the current status of the LED beams Move the gate to the center of the glass platform and clear the platform of all objects If the LED beam bars sh...

Страница 19: ...ation Gate Cursor Not Moving Complete the following steps if the green gate cursor does not follow the gate s movements 1 Check the encoder cable and make sure it is securely attached at both ends of...

Страница 20: ...2 Check the proximity sensor light This is a little red light on top of the sensor If this light is out the proximity sensor may need to be replaced If the CubiScan 125 is off this light will also be...

Страница 21: ...te the touchscreen 5 Temporarily remove the SD card If doing this does not correct the problem continue on to step 6 6 Update the firmware For information on how to do this see Updating the Firmware o...

Страница 22: ...50 lbs If there are no objects on the CubiScan 125 s platform proceed to step 1 below Complete the following steps if there are still dashes in the weight field 1 Make sure that the glass platform is...

Страница 23: ...e ball cups are properly aligned 5 Make sure the frame is free floating and not touching or resting on any other parts 6 Verify that no vibration or air movement is affecting the CubiScan 125 7 Make s...

Страница 24: ...ation until you have the test weight Calibrating without an accurate known weight within 01 of a lb kg can make all future weight readings inaccurate When calibrating the scale the CubiScan 125 must b...

Страница 25: ...ration CubiScan 125 Service Manual 1 5 2 Tap Cal The calibration menu is displayed 3 Make sure the CubiScan 125 platform is clear of all objects Tap Scale The following screen is displayed Figure 5 Me...

Страница 26: ...weight unit It will turn green Then tap or to change the unit e g from lb to kg Tap the weight unit again to save the changes and return the display to normal If not change the weight as follows Tap t...

Страница 27: ...inue The following screen is displayed 7 Place the test weight onto the glass platform roughly in the center of the CubiScan 125 Allow the scale to completely stabilize and tap Next 8 When the CubiSca...

Страница 28: ...the platform thoroughly with a clean damp cloth If the glass platform is scratched it may interfere with measurements Remove the glass platform and try measuring If this resolves the problem you may n...

Страница 29: ...mware to be updated you will need to move a jumper Move the jumper indicated in Figure 15 from the Protected mode to the Write mode 6 Remove the SD card indicated in Figure 12 7 Insert the SD card int...

Страница 30: ...m step 5 back to the Protected mode Moving the jumper to the Protected mode will prevent firmware from being lost 14 Replace the controller box lid and secure it using the screws from step 3 15 Replac...

Страница 31: ...he RS 232 cable to the adapter and the other end to the back of the CubiScan 125 controller 9 Open the CS125Downloader exe 10 Navigate to the CS125Downloader exe folder using the Directory 11 Select C...

Страница 32: ...Replace the glass platform 19 Reboot the CubiScan 125 20 To confirm the new firmware update see Checking the Firmware Version below Checking the Firmware Version This section describes how to check t...

Страница 33: ...s 2 Zero the scale by tapping the Zero button located on the main screen 3 On the CubiScan 125 s touchscreen go to Menu Diagnostics Scale 1 2 This screen will display the current weight in the Wgt fie...

Страница 34: ...rs Move the weight back and forth between them Adjust the appropriate POT until the displayed weight values for both corners are the same this does not necessarily need to be 25 lb 8 Move the weight t...

Страница 35: ...4 Replacing the Proximity Sensor on page 36 Replacing the Controller Box on page 37 Replacing the Inverter Board on page 38 Replacing the Motherboard on page 39 Replacing the Power Supply on page 41 R...

Страница 36: ...rm and place it in a safe location 3 Using the Phillips screwdriver remove the 10 screws holding the controller box lid in place and remove the lid See Figure 19 4 Remove the four screws holding the d...

Страница 37: ...r See Figure 20 These screws have lock washers 4 Before removing the sensor note the angle of the ultrasound sensor Try to duplicate this angle with the replacement sensor 5 Remove the damaged sensor...

Страница 38: ...Figure 21 Remove the bracket 4 Use the 5 32 Allen wrench to remove the two screws holding the sensor in place These screws are located at the back of the sensor 5 Replace the damaged ultrasound sensor...

Страница 39: ...n removed carefully remove the cover and the filter that the cover is holding in place Handle the filter with care to avoid damaging or scratching it 4 Using the 1 16 Allen wrench remove the four scre...

Страница 40: ...the filter make sure it is clean and free of fingerprints Orient the gate cover with the longer side at the top so that no wires or gaps are visible 13 Secure the gate cover with the screws from step...

Страница 41: ...rd and replace it with the new receiver board Handle the board with care the LEDs are fragile and can be broken Make sure you orient the receiver board correctly with the power connectors in the botto...

Страница 42: ...dth transmitter board assembly will now be free to move 6 Carefully lift up the width transmitter gate assembly and turn it over 7 Using the Phillips screwdriver remove the six screws holding the dama...

Страница 43: ...the screws from step 3 16 Replace the glass platform 17 Power the CubiScan 125 on Replacing the Width Receiver Board This section describes how to replace a width receiver board on the CubiScan 125 It...

Страница 44: ...re the LEDs are fragile and can be broken Make sure you orient the receive board correctly with the power connector on the right if you are facing the front of the CubiScan 125 and towards the back of...

Страница 45: ...e shown in Figure 35 When the screws are loose slide the encoder cable cover out and set it aside 5 Using the Phillips screwdriver remove the two screws holding the encoder in place These screws are i...

Страница 46: ...atform 16 Power the CubiScan 125 back on Replacing the Proximity Sensor This section describes how to replace the proximity sensor Items Needed Phillips screwdriver Zip tie cutters Replacement proximi...

Страница 47: ...e front of the CubiScan 125 Items Needed Phillips screwdriver 5 16 wrench 1 8 Allen wrench Replacement controller box Complete the following steps to replace the controller 1 Power the CubiScan 125 of...

Страница 48: ...gure 39 6 Pull the controller out 7 Locate the replacement controller box and place it in the CubiScan 125 base assembly 8 Secure the controller using the screws from step 5 9 Reconnect all the necess...

Страница 49: ...board in place 6 Remove the damaged inverter board 7 Locate the replacement inverter board and screw it into place using the screws from step 5 8 Plug all the cables in that were disconnected in step...

Страница 50: ...oard 6 Disconnect all other cables where they attach to the motherboard 7 Remove the SD card and set it aside 8 Using the Phillips screwdriver remove the screw on the front of the scale card 9 Remove...

Страница 51: ...to replace the power supply 1 Power the CubiScan 125 off 2 Remove the glass platform 3 Using the Phillips screwdriver remove the 10 screws holding the controller box lid in place and remove the lid Se...

Страница 52: ...placing the Scale Card This section describes how to replace the scale card The scale card is located in the controller Handle the scale card with care and avoid exposing it to static electricity Item...

Страница 53: ...14 Reconnect the cables to the motherboard Refer to Figure 47 if you need a reference 15 Replace the controller lid and secure it using the screws from step 4 16 Plug all cables back into the controll...

Страница 54: ...led from the box Make sure you keep track of which load cell is which Mixing them up will complicate future maintenance 5 Using a Phillips screwdriver remove the four screws holding the load cell summ...

Страница 55: ...et it aside 3 Locate the damaged load cell cable and disconnect the load cell connection wires using the small flathead screwdriver To disconnect the wires insert the flathead into the slot correspond...

Страница 56: ...ake sure the ball cups are aligned They should not be touching 15 Route the load cell cable to the load cell summing box 16 Reconnect the load cell connection wires from step 3 Figure 54 shows a diagr...

Страница 57: ...Using the Phillips screwdriver remove the 10 front screws holding the platter in place These screws are indicated in Figure 55 4 Remove the 10 back screws holding the platter in place These screws ar...

Страница 58: ...and place it in a safe location being careful to feed the gate cables up through the hinge As you work on the gate make sure it is stable if it falls over the LEDs could be damaged 17 Using the 5 64...

Страница 59: ...avoid bending or stressing the cables 27 Replace the height transmitter board and secure it using the screws from step 19 Make sure that the board is oriented with the power connector at the bottom 2...

Страница 60: ...ck together 40 Screw the ribbon cables in place if you have not already done so 41 Replace the bubble level cover and secure it using the screw from step 9 42 Replace the platter and secure it using t...

Страница 61: ...Cables CubiScan 125 Service Manual 5 1 45 Replace the encoder cover and secure it using the bolts from step 6 46 Measure the calibration cube a few times in different orientations to ensure that the C...

Страница 62: ...2 Route the RS 232 serial cable through an opening in the base so it cannot be crushed bent or pulled loose Make sure that the cable does not interfere with gate movement or the scale 3 The CubiScan...

Страница 63: ...the touchscreen Connect one end of the Ethernet cable to the computer and the other end to the CubiScan 125 controller Push the connector in until it locks There should be an audible snap when the con...

Страница 64: ...ute the USB cable under the base so it cannot be crushed bent or pulled loose Make sure that the cable does not interfere with gate movement or the scale 3 The CubiScan 125 control box is located just...

Страница 65: ...just behind the touchscreen Connect one end of the serial cable to the CubiScan 125 controller Tighten the screws two on each connector to secure the cable in place 2 Plug the serial to HID keyboard c...

Страница 66: ...mmunications Setup Command Set on page 76 lists the commands used to set up the CubiScan 125 for TCP IP communications with a network Listed below is the definable output that can be found in the com_...

Страница 67: ...e Ethernet TCP IP Cable Pin Assignments The CubiScan 125 Ethernet port uses the 10 100Base T TCP IP communications protocol The following table shows the Ethernet RJ 45 connector pin assignments RS 23...

Страница 68: ...OT the Ethernet port The following lists show the files available for TFTP binaries Files available for TFTP binary GET cs125img bmp cs125imz bmp cs125isc bmp param125 txt Files available for TFTP bin...

Страница 69: ...h packages and to set up the CubiScan 125 for cubing and weighing dimension units factor toggle calibration zero and so on All command packets begin with an STX start of text and end with a LF line fe...

Страница 70: ...ight Both dimensions and counts are transmitted Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Continuous Msr Com Alpha C 43h 3 1 End of Text Control ETX 03h...

Страница 71: ...m Wgt Unit Alpha E M 45h or 4Dh 52 1 Comma Alpha 2Ch 53 1 Factor Identifier Alpha F 46h 54 4 Factor Numeric 0000 9999 58 1 Comma Alpha 2Ch 59 1 Domestic Int l Unit Alpha D I 44h or 49h 60 1 End of Tex...

Страница 72: ...nowledge Format 1 1 Start of Text Control STX 02h 2 1 Measure Command Alpha M 4Dh 3 1 Acknowledge Alpha A 41h 4 1 CubiScan Host Originated Alpha C H 43h or 48h 5 6 City Code Alpha 000000 ZZZZZ Z 11 1...

Страница 73: ...er Alpha F 46h 54 4 Factor Numeric 0000 9999 58 1 Comma Alpha 2Ch 59 1 Domestic Int l Unit Alpha D I 44h or 49h 60 1 End of Text Control ETX 03h 61 1 Carriage Return Control CR 0Dh 62 1 Line Feed Cont...

Страница 74: ...A 41h 4 2 Identifier Numeric 00 99 6 1 End of Text Control ETX 03h 7 1 Carriage Return Control CR 0Dh 8 1 Line Feed Control LF 0Ah Negative Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Di...

Страница 75: ...n Control CR 0Dh 6 1 Line Feed Control LF 0Ah Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Fact Toggle Command Alpha F 46h 3 1 Dom Int l Alpha D I 44h or 4...

Страница 76: ...ommand Alpha L 4Ch 3 6 City Code Alpha 000000 ZZZZZ 9 1 End of Text Control ETX 03h 10 1 Carriage Return Control CR 0Dh 11 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 0...

Страница 77: ...e Format 1 1 Start of Text Control STX 02h 2 1 Measure Command Alpha M 4Dh 3 1 Acknowledge Alpha A 41h 4 1 CubiScan Host Originated Alpha C H 43h or 48h 5 6 City Code Alpha 000000 ZZZZZ Z 11 1 Comma A...

Страница 78: ...Domestic Int l Unit Alpha D I 44h or 49h 60 1 End of Text Control ETX 03h 61 1 Carriage Return Control CR 0Dh 62 1 Line Feed Control LF 0Ah Negative Acknowledge Format 1 1 Start of Text Control STX 0...

Страница 79: ...a 2Ch 43 1 Dim Wgt Identifier Alpha D 44h 44 6 Dim Weight Numeric 000 00 999 99 50 1 Comma Alpha 2Ch 51 1 Wgt Dim Wgt Unit Alpha E M 45h or 4Dh 52 1 Comma Alpha 2Ch 53 1 Factor Identifier Alpha F 46h...

Страница 80: ...e Return Control CR 0Dh 8 1 Line Feed Control LF 0Ah Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Scale Calibration Alpha S 53h 3 6 Test Weight Value Numer...

Страница 81: ...etween the host and control Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Self Test Command Alpha T 54h 3 1 End of Text Control ETX 03h 4 1 Carriage Return...

Страница 82: ...of Text Control STX 02h 2 1 Units Command Alpha U 55h 3 1 Acknowledge Alpha A 41h 4 1 Dimension Units Alpha E M 45h or 4Dh 5 1 Weight Units Alpha E M 45h or 4Dh 6 1 Factor Units Alpha D I 44h or 49h 7...

Страница 83: ...pha V 56h 3 1 Acknowledge Alpha A 41h 4 4 Length DBW Numeric 00 0 99 9 8 1 Comma Alpha 2Ch 9 4 Width DBW Numeric 00 0 99 9 13 1 Comma Alpha 2Ch 14 4 Height DBW Numeric 00 0 99 9 18 1 Comma Alpha 2Ch 1...

Страница 84: ...00 999 84 1 Comma Alpha 2Ch 85 4 Model Number Alpha 50 100L 89 1 Comma Alpha 2Ch 90 3 Scale Capacity English Numeric 000 999 50 10 20 30 100 100 150 2 01 93 1 Comma Alpha 2Ch 94 5 Firmware Version Alp...

Страница 85: ...ext Control STX 02h 2 1 Wgt Unit Command Alpha 23h 3 1 English or Metric Alpha E M 45h or 4Dh 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Acknowledg...

Страница 86: ...for HTTP traffic on the Internet Some ports have numbers assigned to them by the Internet Assigned Numbers Authority IANA These are known as well known ports and are limited to numbers 0 through 1023...

Страница 87: ...arriage Return Control CR 0Dh 6 n 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Set Command Alpha 40h 3 1 Port Command Alpha P 50h 4 1 Acknowledge Alpha A 41h 5 1...

Страница 88: ...l STX 02h 2 1 Set Command Alpha 7Eh 3 1 Port Command Alpha P 50h 4 1 Acknowledge Alpha A 41h 5 1 5 or n Port Alpha 1 to 65535 5 n 1 End of Text Control ETX 03h 6 n 1 Carriage Return Control CR 0Dh 7 n...

Страница 89: ...Set Command Alpha 40h 3 1 IP Address Command Alpha I 49h 4 1 Neg Acknowledge Alpha N 4Eh 5 1 End of Text Control ETX 03h 6 1 Carriage Return Control CR 0Dh 7 1 Line Feed Control LF 0Ah Pos Len Descrip...

Страница 90: ...wledge Format 1 1 Start of Text Control STX 02h 2 1 Set Command Alpha 7Eh 3 1 IP Address Command Alpha I 49h 4 1 Neg Acknowledge Alpha N 4Eh 5 1 End of Text Control ETX 03h 6 1 Carriage Return Control...

Страница 91: ...f Text Control STX 02h 2 1 Set Command Alpha 7Eh 3 1 Subnet Address Command Alpha N 4Eh 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Acknowledge Form...

Страница 92: ...h 2 1 Set Command Alpha 40h 3 1 Gateway Address Command Alpha G 47h 4 7 15 or n IP Address Alpha 0 0 0 0 to 255 255 255 255 4 n 1 End of Text Control ETX 03h 5 n 1 Carriage Return Control CR 0Dh 6 n 1...

Страница 93: ...CR 0Dh 6 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Set Command Alpha 7Eh 3 1 Gateway Address Command Alpha G 47h 4 1 Acknowledge Alpha A 41h 5 7 15 or n IP Ad...

Страница 94: ...r 1 10273 Calibration Cube 12 x 5 x 3 6 Black 1 10558 Scale Card PCB 1 11282 Leveling Foot 1 11291 Sensor Assembly 3 11493 Serial Communications Cable 10 ft 1 12295 Load Cell Summing PCB 1 12648 USB C...

Страница 95: ...Parts List CubiScan 125 Service Manual 8 5 Figure 67 Parts List...

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