21
Customer Helpline
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General Troubleshooting
Troubleshooting
The following table provides solutions to common problems encountered with the mower.
Fault
Possible Cause
Solution
Mower does not start
No power at mains socket
Check the fuse, switch, socket,
cable, wire and have any repairs
carried out by a qualified
electrician
Defective on/off switch
Repair by a qualified technician
required
Worn carbon brushes
Defective motor
Grass too long
Set at a higher cut setting. Lift
the front wheels slightly by
pressing down on the handle
bar.
Motor stops
Blade is blocked
Disconnect from mains and
remove blockage
Untidy finish, motor labours
Cut height too low
Set a higher cut height
Blade blunt
Sharpen or replace the blade
Blade area blocked
Remove blockage
Blade assembled incorrectly
Install the blade correctly
Blade fails to turn
Blade blocked by grass
Remove blockage
Blade screw loose
Tighten the blade screw
Strange noises, rattling or
vibrations
Blade screw loose
Tighten the blade screw
Blade damaged
Replace the blade