
23
March 17, 2020
7080-166J
SYMPTOM
POSSIBLE CAUSE
CORRECTIVE ACTION
Large, lazy flame
(orange color) with
black ash / soot buildup
on glass
Dirty appliance or venting
Clean unit including the fire pot, exhaust path, and venting system
Poor fuel quality, high ash content.
Purge old fuel and use higher quality / or brand of fuel
Incorrect air-fuel adjustment
Adjust the trim (see trim adjustment section)
Excessive feeding
Adjust tuning per tuning instructions
Feed Motor locked on
Follow corrective action for feed motor not turning off
Excessive fuel spilling
over the fire pot and/or
excessive flame
Dirty Appliance
Clean unit including the fire pot, exhaust path, and venting system
Feed Motor locked on
Follow corrective action for feed motor not turning off
Black soot on the side of
the house
Dirty Appliance
Clean unit including the fire pot, exhaust path, and venting system
Exhaust termination cap too close to
the structure
Extend the termination further from the structure
Excessive feeding (incorrect air-
fuel ratio)
Adjust the tuning (see tuning section)
Unit rumbles consistently
during burns
Too much fuel
Turn tuning down one number at a time
Too much air
Turn tuning setting to one; one number at a time
NOTE:
Refer to Tuning section for more information,
B. User Interface Display
ISSUE
POSSIBLE CAUSE
CORRECTIVE ACTION
Ghosting on Display
Low battery
Enter and exit menu to refresh screen (If refresh does not
fix the issue, replace batteries).
Frozen Screen (No change
with input)
Bad battery connection
Dead or low battery
Either replace batteries, or remove and re-install the
batteries to refresh the screen.
Screen off center
Bad refresh
Either enter and exit the menu or remove and re-install or
replace the batteries to refresh the screen.
Blank / Black Screen / No
Screen Change
Failed Boot
Re-boot user interface by removing the batteries, waiting
15 seconds and re-installing the batteries.
Lines Through Screen /
Partial Display
Bad or Damaged screen
Refresh screen by entering and exiting the menu (If not
fixed, replace user interface).
Table 23.1
Table 23.2