Troubleshooting Table
Reference
Remedy
Possible cause
Symptom
-
Connect the system
to the mains.
System not connec-
ted to mains.
The system cannot
be started after
switching on.
-
Replace fuse below
power switch.
Fuse is blown.
-
Close the covers.
A cover is opened.
on page 69
Check envelope feed
adjustments. Place
envelopes correctly in
hopper.
Envelopes stacked
reversed in the hop-
per.
System stops with
envelope at insert po-
sition (flap not open).
on page 142
Store envelopes ac-
cording to specifica-
tions.
Envelope flap sticks.
on page 142
Change envelopes
according to specific-
ations.
Wrong envelope type
used (not according
to specifications or
job settings).
on page 69
Adjust envelope sep-
aration.
Envelope separation
not correctly set.
Envelopes are double
fed.
on page 69
Check and replace if
needed.
Envelopes not placed
properly in the hop-
per.
on page 69
Check side guides
and adjust if needed.
Side guides of the
envelope hopper are
set too wide.
Envelope stops
skewed.
on page 69
Refill hopper.
Hopper almost empty.
Envelopes are fed ir-
regularly.
on page 69
Adjust envelope sep-
aration.
Separation set too
narrow.
on page 69
Check side guides
and adjust if needed.
Side guides set too
narrow.
on page 69
Reposition the envel-
ope support.
Envelope support not
positioned correctly.
10
English
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| Page 135 | Nov-25-2020 04:16 | Fault Finding