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TS-x83XU User Guide

Troubleshooting

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Содержание TS-1283XU-RP

Страница 1: ...TS x83XU TS 883XU TS 883XU RP TS 1283XU RP User Guide Document Version 5 16 06 2020...

Страница 2: ...xpansion Unit Installation 18 Hot swapping Redundant Power Supplies 19 Removing Expansion Cards 21 Installing Expansion Cards 24 Rail Kits 30 Replacing Memory Modules 30 QTS Installation 35 Installing...

Страница 3: ...7 Notices Limited Warranty 44 Disclaimer 44 BSMI Notice 44 CE Notice 45 FCC Notice 45 GNU Public License 45 SJ T 11364 2006 53 VCCI Notice 53 2...

Страница 4: ...that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Importa...

Страница 5: ...data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Conditions Ordering P N CPU Memory Power supply TS 8...

Страница 6: ...ual port 10 GbE SFP network expansion card is pre installed on PCIe 3 0 slot 4 1 x PCIe 2 0 x4 1 x PCIe 3 0 x8 2 x PCIe 3 0 x4 Note A dual port 10 GbE SFP network expansion card is pre installed on PC...

Страница 7: ...em battery CR2032 lithium battery 3V 225 mAh Warning To avoid potential battery explosion causing injury or damage to components ensure that you replace the existing battery with a battery of the same...

Страница 8: ...est specifications go to https www qnap com Package Contents Item Quantity TS x83XU NAS 1 Power cord TS 883XU 1 TS 883XU RP 2 TS 1283XU RP 2 Ethernet cable 2 Screws for 2 5 inch drives TS 883XU TS 883...

Страница 9: ...net port 4 GbE RJ45 8 PCIe 3 0 slot 2 x8 2 Ethernet port 3 GbE RJ45 9 PCIe 2 0 slot 1 x4 3 Ethernet port 1 GbE RJ45 10 Power input 4 Ethernet port 2 GbE RJ45 11 USB 3 1 Gen 2 Type C ports 5 Ethernet p...

Страница 10: ...RJ45 9 PCIe 2 0 slot 1 x4 3 Ethernet port 1 GbE RJ45 10 Power supply unit 1 4 Ethernet port 2 GbE RJ45 11 Power supply unit 2 5 Ethernet port 6 10 GbE SFP 12 USB 3 1 Gen 2 Type C ports 6 Ethernet por...

Страница 11: ...1 PCIe 2 0 slot 1 x4 5 Memory slot 1 2 PCIe 3 0 slot 2 x8 6 Memory slot 2 3 PCIe 3 0 slot 3 x4 7 Memory slot 3 4 PCIe 3 0 slot 4 x4 Note A dual port 10 GbE SFP network expansion card is pre installed...

Страница 12: ...ny operations General Instructions The NAS should be stored in a secure location with restricted access controlled through the use of a tool lock and key or any means of security Only qualified skille...

Страница 13: ...system components System Battery To avoid potential battery explosion causing injury or damage to components ensure that you replace the existing battery with a battery of the same type Dispose of us...

Страница 14: ...etting up the NAS or installing NAS components 1 Place your NAS device in an environment that meets the requirements For details see Installation Requirements 2 Install the drives For details see the...

Страница 15: ...drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive and installing QTS deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to...

Страница 16: ...holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws to lock the drive to the tray 4 Load the tray into the bay a Slide the tray into the drive bay...

Страница 17: ...discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts a...

Страница 18: ...holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws to lock the drive to the tray 4 Load the tray into the bay a Slide the tray into the drive bay...

Страница 19: ...ximum of eight SAS expansion units and is compatible with the following models REXP 1210U RP REXP 1220U RP REXP 1610U RP REXP 1620U RP To use SAS expansion units an SAS 12G2E storage expansion card mu...

Страница 20: ...its are recognized by the NAS a Log on to QTS as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed Hot swapping Redundant Power Supplies NA...

Страница 21: ...nnect all PSU cords before installing or replacing system components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet and the PSU that you are replacing 3 Firmly press the la...

Страница 22: ...GbE SFP network expansion card is pre installed on PCIe 3 0 slot 4 Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or d...

Страница 23: ...ift the top cover up 5 Remove the existing expansion card a Remove the screw that secures the PCIe bracket to the chassis b Hold the card by the edges and then carefully pull it out of the slot TS x83...

Страница 24: ...ll a new expansion card For details see Installing Expansion Cards 7 Attach the top cover a Place the top cover on the NAS b Slide the top cover forwards TS x83XU User Guide Installation and Configura...

Страница 25: ...10 Power on the NAS Installing Expansion Cards The NAS supports selected expansion cards some of which require QNAP PCIe brackets QNAP branded expansion cards purchased from the company website are s...

Страница 26: ...moving components 1 Check the expansion cards and brackets supported by your model on the QNAP website a Go to www qnap com compatibility b Click Search by NAS c Specify the number of bays and the sp...

Страница 27: ...er back using the handle c Lift the top cover up 6 Remove the PCIe cover a Remove the screw that secures the cover to the bracket b Pull the cover away from the slot TS x83XU User Guide Installation a...

Страница 28: ...ket to the expansion card a Remove all screws of the existing bracket b Carefully pull the bracket away from the card c Attach the QNAP bracket to the card using the same screws TS x83XU User Guide In...

Страница 29: ...s not move 8 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw 9 Attach the top cover a Place the top cover on the NAS TS x83XU User Guide Inst...

Страница 30: ...b Slide the top cover forwards c Tighten the screws TS x83XU User Guide Installation and Configuration 29...

Страница 31: ...IL B02 You can find installation information in the rail kit package Replacing Memory Modules The NAS has four memory slots You can increase the memory capacity of the NAS by upgrading the memory modu...

Страница 32: ...lectrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other...

Страница 33: ...ttempting to remove a module that is not completely released may damage the module and the motherboard b Hold the module by the edges and then carefully slide it out of the slot 6 Install a new module...

Страница 34: ...serted into the slot d Carefully press down on the module until the retention clips lock the module into place 7 Attach the top cover a Place the top cover on the NAS b Slide the top cover forwards TS...

Страница 35: ...ments 9 Power on the NAS 10 Verify that the module is recognized by the NAS a Log on to QTS as administrator b Go to Control Panel System System Status Hardware Information c Check the value for Total...

Страница 36: ...tion Guide wizard For details see Installing QTS Using the Cloud Key Computer or mobile device Network cable myQNAPcloud account CloudKey Installing QTS Using Qfinder Pro Warning Installing QTS delete...

Страница 37: ...stalling QTS 16 Click Confirm QTS is installed Installing QTS Using the Cloud Key Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect...

Страница 38: ...ters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII...

Страница 39: ...ngs automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Securit...

Страница 40: ...when accessing read write the data A bad sector is detected on the hard drive The NAS is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hardw...

Страница 41: ...conds 1 The NAS is starting up The NAS is shutting down software shutdown The user pressed the Reset button The operating system was updated 3 The user tried to copy the NAS data to the external stora...

Страница 42: ...RAID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Main Menu Storage Manager Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a ca...

Страница 43: ...Resource URL Documentation http docs qnap com Helpdesk http helpdesk qnap com Downloads http download qnap com Community Forum http forum qnap com TS x83XU User Guide Troubleshooting 42...

Страница 44: ...omplex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder...

Страница 45: ...control or safety systems or in nuclear facility applications In no event shall QNAP s liability exceed the price paid for the product from direct indirect special incidental or consequential damages...

Страница 46: ...ly to cause harmful interference in which case the user will be required to correct the interference at his own expense Important Any modifications made to this device that are not approved by QNAP Sy...

Страница 47: ...of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on...

Страница 48: ...s granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This License explicitly affirms your unlimited permission t...

Страница 49: ...permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of the aggregate 7 Conveying Non Source Forms You may convey a covered work in object code f...

Страница 50: ...e Installation Information But this requirement does not apply if neither you nor any third party retains the ability to install modified object code on the User Product for example the work has been...

Страница 51: ...and finally terminates your license and b permanently if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation Moreover your license...

Страница 52: ...ense to downstream recipients Knowingly relying means you have actual knowledge that but for the patent license your conveying the covered work in a country or your recipient s use of the covered work...

Страница 53: ...different permissions However no additional obligations are imposed on any author or copyright holder as a result of your choosing to follow a later version 16 Disclaimer of Warranty THERE IS NO WARR...

Страница 54: ...RoHS RoHS Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 VCCI Notice A VCCI A TS x83XU User G...

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