7 – Troubleshooting
Using Debug to Trace User Interface and Agent Activity
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4.
Shutdown the agent by entering the following command:
iqlremote –u
5.
Restart the agent by first entering the following commands in succession:
iqlremote –i
iqlremote –s
6.
To view and save the full agent output, use a tool such as DebugView,
available at the following URL:
www.microsoft.com/technet/sysinternals/
Tracing User Interface Activity for UNIX OS
As part of the debug procedure, you must enable the user interface trace facility
and activate iSCSI agent logging facility. When you enable these facilities, attempt
to reproduce the problem so that you can capture SANsurfer iSCSI HBA Manager
user interface and agent activity. After collecting the agent activity logs, you can
save them for further study.
To trace SANsurfer iSCSI HBA Manager user interface activity, you must edit the
local.properties
file and set the debug environmental variable, as shown in
the following procedures.
To edit the local.properties file:
1.
Locate the
local.properties
file, which is in the same folder as
SANsurfer iSCSI HBA Manager.
2.
Before making any changes, make a backup of the file.
3.
Open the file in a text editor and change the following three lines as shown:
node.trace.level=
900
..
node.trace.output.datetimeprefix=
true
..
node.trace.output.setlevelonly=
false
..
4.
Save the file.
