GJ HANDY & CO LTD USER WARRANTY POLICY
Users Statement of Warranty
Each new machine is warranted against defective material or assembly of material under
normal usage. The warranty applies to the original purchaser and covers faulty parts and the
labour involved in replacing and repairing those parts, which are of original manufacture.
Period of Warranty
The Handy (Petrol & Electric only), Webb (excludes Dynamic, Heritage, Legacy), Sanli Engine
a)
2 years from the original date of sale to the first domestic user.
b)
90 days from the original date of sale to the professional/commercial user.
c)
90 days from the original date of sale when used for hire.
d)
A reduced warranty period of 90 days applies to those items which are subject to normal
wear and tear (e.g. but not limited to wheels, tyres, cutter bars, cylinders, cutting blades,
blade boss, belts, cables, nylon line & spool, collection bags, spark plugs).
e)
Engines are supplied with a separate warranty to the machine. The engine
manufacturers warranty statement which will be supplied within the engine instruction
manual. All enquiries and warranty repairs should be discussed with the engine
manufacturer or approved warranty repair dealer.
f)
90 days from the original date of purchase for Replacement Spare Parts (unless normal
wear & tear component, which are covered for 30 days).
g)
All machines’ must be serviced within the first 12 months from the original date of
purchase to comply with the warranty (if applicable), failure to do so will invalidate the
2nd year of the warranty.
Webb Dynamic, Heritage & Legacy, Handy (All non-Petrol & Electric), Mowerland,
Q-Garden
a)
1 year from the original date of sale to the first domestic user.
b)
90 days from the original date of sale to the professional/commercial user.
c)
90 days from the original date of sale when used for hire.
d)
A reduced warranty period of 90 days applies to those items which are subject to normal
wear and tear (e.g. but not limited to wheels, tyres, cutter bars, cylinders, cutting blades,
blade boss, belts, cables, nylon line & spool, collection bags, spark plugs).
e)
Engines are supplied with a separate warranty to the machine. The engine
manufacturers warranty statement which will be supplied within the engine instruction
manual. All enquiries and warranty repairs should be discussed with the engine
manufacturer or approved warranty repair dealer.
f)
90 days from the original date of purchase for Replacement Spare Parts (unless normal
wear & tear component, which are covered for 30 days).
All warranty repairs must be undertaken by an authorised service dealer. These dealers have
been accredited by GJ Handy & Co Ltd and agree to only use genuine parts and follow our
repair procedures.
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