LIMITED PRODUCT WARRANTY POLICY
Before returning your Product for service under this Warranty, please (i) read the instruction manual carefully and visit our
website at www.qfxusa.com for Product updates and extended support documentation (e.g., Common Troubleshooting
Guides); (ii) if you are still having trouble with your Product, please contact the QFX Customer Support Department.
Subject to the terms and conditions herein, QFX, Inc. (herein after called "QFX") warrants to the original purchaser of the
Product ("Customer") that for the applicable Warranty Period listed below, the Product will be free from defects in material or
workmanship under normal,
non-commercial use ("Defects").
Warranty Period encompasses, as listed below, separate "Coverage Periods" for Parts and Labor, each Coverage Period to begin
from the original date of Customer purchase. If Customer returns a defective Product (or any component thereof) during the
applicable Warranty Period, QFX will, at its option, during the specified Coverage Periods for Parts and Labor (as applicable
either: (i) repair the Product (or, as applicable, any component thereof) or (ii) replace the Product (or, as applicable, any
component thereof) with a new or refurbished Product (or, as applicable, any component thereof), in either case free of charge
to Customer for Parts and/or Labor (as applicable) during the specified Coverage Period only, and excluding applicable
shipping charges (noted below), for which the Customer is responsible. The foregoing states the Customer's exclusive remedy
and QFX sole liability for breach of the limited warranty contained herein.
This warranty covers only normal use. This warranty is not transferable. QFX is not responsible for warranty replacement should
the QFX label or logo be removed or should the product fail to be properly maintained or fail to function properly as a result of
misuse, abuse, immersion in liquids, improper installation, improper shipping, damage caused by disasters such as fire, flood,
or service other than by QFX. In addition, this warranty excludes any Product (or, as applicable, any component thereof) that
has been subject to or Defects resulting from: (a) any neglect or misuse by a Customer, an accident, improper application,
violation of operating instructions for the Product, any other Customer-induced damage, or the alteration or removal of any
Product serial number; (b) any modification or repair to Product (or, as applicable, any component thereof) by any party other
than QFX or a party authorized in writing by QFX; (c) any damage to Product (or, as applicable, any component thereof) due to
power surges, incorrect electrical voltage, misconnection to any device, or malfunction of any device used with the Product (or,
as applicable, any component thereof); (d) cosmetic damage to the Product (or, as applicable, any component thereof) caused
by normal wear and tear; (e) shipping damage that occurs while the Product is in transit; (f) damage caused by heat sources,
sunlight, electromagnetic conditions, or other climatic conditions or (g) any acts of God.
Product is sold to Customer for personal, non-commercial use only. Product is not warranted for Customer's commercial or
rental use. In addition, Product is not warranted against failure, and should not be used by Customer for any application where
(i) there is a risk that any data stored on Product will be breached or otherwise compromised, or (ii) the date stored on Product
is relied upon for medical or lifesaving applications. QFX disclaims any Warranty for
any of the foregoing uses to the fullest extent permitted by law. Customer assumes any and all risks associated with such uses
of Product, and agrees to indemnify QFX for any damages claimed against QFX for such uses.
EXCEPT FOR EXPRESS WARRANTIES STATED ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PRODUCTS ARE
PROVIDED "AS IS" AND QFX DISCLAIMS ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY
(i) OF MERCHANTABILITY, (ii) OF FITNESS FOR A PARTICULAR PURPOSE, OR (iii) OF NON-INFRINGEMENT OF THIRD PARTY
RIGHTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL QFX BE LIABLE TO CUSTOMER OR ANY
THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING,
WITHOUT LIMITATION, ANY LOST PROFITS OR REVENUES, LOSS OR INACCURACY OF ANY DATA OR COST OF SUBSTITUTE
GOODS, REGARDLESS OF THE THEORY OF LIABILlTY (INCLUDING NEGLIGENCE) AND EVEN IF QFX HAS BEEN ADVISED OF THE
POSSIBILlTY OF SUCH DAMAGES, QFX AGGREGATE LIABILlTY TO CUSTOMER FOR ACTUAL DIRECT DAMAGES FOR ANY CAUSE
WHATSOEVER SHALL BE LIMITED TO THE CUMULATIVE PRODUCT FEES PAID BY THAT CUSTOMER FOR THE PRODUCTS CAUSING
THE DAMAGES, IF ANY.
This Warranty gives Customer specific rights, and Customer may also have other rights that vary from jurisdiction to
jurisdiction. Warning: Some Products may contain components that are small enough to be swallowed. Please keep out of
reach of children. In order for the return to be processed, you must send the Product PREPAID to the address below in the
original packaging or reasonable substitute to prevent damage and include: (1) a dated sales receipt (which must have a
purchase date that falls in the Warranty Period specified in the table below) that indicates the place of purchase, model number
of Product, and amount paid, (2) a detailed description of Customer's problem with Product, (3) Customer's full name, phone
number, and return address, (3) all of the accessories that came with the Product package must be sent along with the main
Product, (4) a cashier's check or money order payable to QFX, Inc., in the amount specified for the item in the product table
below for return shipping and handling. If in the case you cannot provide a money order or cashier's check, you can contact The
QFX Customer Support Representative to arrange payment via credit caret. No returned Product will be shipped back to a PO
BOX. If a returned Product is found to have no problem and/or does not include ALL of the requirements indicated above, it may
be returned back to the customer and will not be processed.
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