TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
When pressed, Foot
Power Switch DOES
NOT illuminate when
set to “ON” position.
When pressed, Foot
Power Switch DOES
illuminate when set to
“ON” position, but the
unit fails to heat up.
NOTE: Always allow
sufficient time for unit
to heat up and begin
producing steam.
Excessive gurgling in
Hose and Steam
Nozzle / water drips
from Steam Nozzle.
Steam output is weak
or intermittent.
Unit is not plugged in.
Household circuit
breaker / ground fault
interrupter has tripped
or blown a fuse.
Plug power cord into electrical
outlet.
Reset circuit breaker / ground
fault interrupter, or replace fuse.
For assistance, contact a
licensed electrician.
Immediately cease usage and
unplug. Contact Consumer
Service for assistance (see
below for details).
Immediately cease usage and
unplug. Contact PurSteam
Customer Service for assistance
(see below for details).
Some gurgling is a natural
effect of the steaming process.
For excessive gurgling or
dripping water, point Steam
Nozzle downward and shake
thoroughly to remove excess
water droplets or extend hose
vertically to allow water to drain
back into water reservoir.
Condensation build-up inside
hose may cause excess water
to escape from nozzle. To
prevent build-up, periodically
straighten hose during use.
Unit is damaged or
otherwise in need of
repair.
No water in unit.
Mineral build-up in
unit.
Unit is damaged or
otherwise in need of
repair.
Condensation
build-up inside of
Steam Nozzle / Hose.
Mineral build-up in
unit.
Refer to
Cleaning
section on
Page 11 for details.
Refer to
Cleaning
section on
Page 11 for details.
Refer to
Water Tank
procedure
on Page 8 to refill unit with
water.
Refer to
Water Tank
procedure
on Page 8 to refill unit with water.
Refer to
Cleaning
section on
Page 11 for details.
Water level in Water
Reservoir is running
low.
Mineral build-up in
unit.
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Содержание PS-937
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