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User Manual

PT-HDBT-701-TXWP

Troubleshooting & Maintenance

Problems

Potential Causes

Solutions

Color losing or no video
signal output in HDMI
display

The connecting cables
may not be connected
correctly or it may be
broken

Check whether the cables
are connected correctly
and in working condition.

No HDMI signal output in
the device while local
HDMI input is in normal
working state

Output image with white
noise.

POWER

indicator doesn’t

work or no respond to
any operation

Loose or failed power
cord connection

Ensure the power cord
connection is good

If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.

Содержание PT-HDBT-701-TXWP

Страница 2: ...copied or reproduced without the prior written consent FCC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications It has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are des...

Страница 3: ...s 1907 2006 EU und 2011 65 EU EMC LVD Electro Magnetic Compatibility Low Voltage Directive PureLink GmbH hereby declares that this product PureTools PT HDBT 701 TXWP complies with Directives 2014 30 EU and 2014 35 EU The full text of the EU Declaration of Conformity is available at the following Internet address http www purelink de ce 4251364706794_CE pdf ...

Страница 4: ... or install this product near water Do not put any heavy items on the extension cable in case of extrusion Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards Install the device in a place with fine ventilation to avoid damage caused by overheat Keep the module away from liquids Spillage into the housing may result in fire ele...

Страница 5: ...ion 6 4 Button Control 8 5 RS232 Control 9 5 1 RS232 Connection 9 5 2 RS232 Control Software 11 5 3 RS232 Command 13 5 3 1 Control Mode Switching 13 5 3 2 Signal Switching 13 5 3 3 VGA Scaling Configuration 13 5 3 4 HDCP Compliance 14 5 3 5 VGA Image Adjustment 14 5 3 6 EDID Configuration 16 5 3 7 Device Configuration 17 6 Specification 18 7 Panel Drawing 19 8 Troubleshooting Maintenance 20 9 Afte...

Страница 6: ...le design provides the convenience of placing input connections precisely where they are needed 1 2 Feature Features one HDMI input and one VGA input with 3 5mm analogue audio input Supports HDMI signal up to 4K 60Hz 4 2 0 VGA input signal up to 1920 x 1200 Built in scaling function to match signals to display native resolution Ensures display of content protected media and interoperability with o...

Страница 7: ...from the receiver at the display end Provides power supply for devices like Control Panel 1 3 Package List 1 x PT HDBT 701 TXWP 4K Wallplate HDBaseT Transmitter 1 x 2 pin Pluggable Terminal Block 1 x 4 pin Pluggable Terminal Block 1 x User Manual Note Please confirm if the product and the accessories are all included if not please contact with the dealers ...

Страница 8: ...lished VGA Glows green when the VGA input is active amber when a source is available and off when there is no source connected HDMI Glows when HDMI input is active amber when a source is available and does not light when there is no source connected RESET This button performs a soft reboot of the PT HDBT 701 TXWP VGA IN AUDIO IN HDMI IN SOURCE AUTO LINK VGA HDMI IR RESET 3 6 5 7 4 1 2 ...

Страница 9: ...sor to receive IR signal from IR remote HDMI IN HDMI input connector connect with HDMI source SOURCE AUTO Backlight Button Press this button to switch input signal manually between HDMI and VGA sources Press and hold this button 3 seconds the LED turn green to enter auto switching mode Press and hold again can exit this mode 2 2 Rear Panel Tx Rx 12V 12V RS232 IN OUT PoH IN HDBT OUT 3 4 1 2 ...

Страница 10: ...nals support PoH IN 12V input connects with power adapter OUT 12V output connects with Control Panel to energize it RS232 Serial port for control PT HDBT 701 TXWP or the third party device via RS232 commands Please refer to the 5 RS232 Control for more details 2 3 Side Panel No Name Description FIRMWARE Micro USB connector used for firmware update FIRMWARE 1 ...

Страница 11: ... OUTPUTS 13 16 AUDIO MIC IN AUDIO OUT R L MIX OUT R L OUTPUT 4K Tx Rx R L IR OUT IR IN RS232 AUDIO HDBaseT OUTPUT 4K Tx Rx R L IR OUT IR IN RS232 AUDIO HDBaseT OUTPUT 4K Tx Rx R L IR OUT IR IN RS232 AUDIO HDBaseT OUTPUT 4K Tx Rx R L IR OUT IR IN RS232 AUDIO HDBaseT OUTPUT HDMI AUDIO L R 4K OUTPUT HDMI AUDIO L R 4K OUTPUT HDMI AUDIO L R 4K OUTPUT HDMI AUDIO L R 4K 4K RS232 AUDIO Tx R x R L INPUT IR...

Страница 12: ...HDBaseT Receiver If using the Control Panel run another twisted pair cable from the PT HDBT 701 TXWP location to the location that the Control Panel will be mounted All Cat5e 6 7 cables should be terminated with jacks This allows the permanent link between the two devices to be tested Use the appropriate category rated patch cable to connect the HDBaseT link to the HDBT OUT connector If using the ...

Страница 13: ...he PT HDBT 701 TXWP is in AUTO mode This mode automatically selects the last video source connected to the PT HDBT 701 TXWP and outputs it to the display Press and hold again for approximately 3 seconds the light will go out and the device will be in Manual mode which will allow the user to momentarily press the button to toggle between the two sources ...

Страница 14: ...AUDIO HDBaseT OUTPUT 4K Tx Rx R L IR OUT IR IN RS232 AUDIO HDBaseT OUTPUT 4K Tx Rx R L IR OUT IR IN RS232 AUDIO HDBaseT OUTPUT 4K Tx Rx R L IR OUT IR IN RS232 AUDIO HDBaseT OUTPUT HDMI AUDIO L R 4K OUTPUT HDMI AUDIO L R 4K OUTPUT HDMI AUDIO L R 4K OUTPUT HDMI AUDIO L R 4K 4K RS232 AUDIO Tx R x R L INPUT IR OUT IR IN HDBaseT 4K RS232 AUDIO Tx Rx R L INPUT IR OUT IR IN HDBaseT 4K RS232 AUDIO Tx Rx R...

Страница 15: ... 4K Tx Rx R L IR OUT IR IN RS232 AUDIO HDBaseT OUTPUT 4K Tx Rx R L IR OUT IR IN RS232 AUDIO HDBaseT OUTPUT 4K Tx Rx R L IR OUT IR IN RS232 AUDIO HDBaseT OUTPUT HDMI AUDIO L R 4K OUTPUT HDMI AUDIO L R 4K OUTPUT HDMI AUDIO L R 4K OUTPUT HDMI AUDIO L R 4K 4K RS232 AUDIO T x Rx R L INPUT IR OUT IR IN HDBaseT 4K RS232 AUDIO Tx Rx R L INPUT IR OUT IR IN HDBaseT 4K RS232 AUDIO Tx Rx R L INPUT IR OUT IR I...

Страница 16: ...ntrol software files in corresponding file path Basic Settings First connect PT HDBT 701 TXWP with all input devices and output devices needed then to connect it with a computer which is installed with RS232 control software Double click the software icon to run this software Here we take the software CommWatch exe as example The icon is showed as below ...

Страница 17: ...howed as below Please set the parameters of COM number bound rate data bit stop bit and the parity bit correctly and then you are able to send command in Command Sending Area Parameter Configuration area Monitoring area indicates if the command sent works Command Sending area ...

Страница 18: ...2 Mode 2 RS232 Remote Control Scaler 5 3 2 Signal Switching Command Function Feedback Example 50770 Enable auto switching Auto Switching 50771 Disable auto switching Manual Switching 50702 Switch to HDMI input Switch to HDMI 50704 Switch to VGA input Switch to VGA 5 3 3 VGA Scaling Configuration The default output resolution for VGA is 1920x1080 Below is a list of the output resolutions the built ...

Страница 19: ...1920x1200 50621 Change the resolution to1600X1200 UXGA Resolution 1600x1200 5 3 4 HDCP Compliance Command Function Feedback Example 50790 Set the HDCP status of HDMI output socket to Active HDCP Active 50793 Check HDCP status HDCP Off HDCP On HDCP Active default 5 3 5 VGA Image Adjustment Command Function Feedback Example 50636 Check the brightness Brightness xx xx 00 99 502xx Set the brightness t...

Страница 20: ...m warm user or cool 50635 Check the image aspect ratio Aspect Ratio xx xx can be 16 9 4 3 or auto 50608 Set the aspect ratio Aspect Ratio xx xx can be 16 9 4 3 or auto 50633 Check the picture mode Picture Mode xx xx can be dynamic standard mild or user 50614 Set the picture mode Picture Mode xx xx can be dynamic standard mild or user 50707 Check the present resolution and polarity 1920x1080 Hpolar...

Страница 21: ...ght Output Height Adjust xx 50677 Stretch downwards from bottom side increase image height Output Height Adjust xx 5 3 6 EDID Configuration Command Function Feedback Example 50772 EDID pass through default EDID bypass mode 50773 Set EDID data to 1080P PCM 2 0ch EDID 1080P PCM 2ch 50774 Set EDID data to 1080P Dolby 5 1 EDID 1080P 5 1ch 50775 Set EDID data to 1080P3D Dolby 5 1 EDID 1080P3d 5 1ch 507...

Страница 22: ... 701 TXWP 17 Note EDID commands are for HDMI sources only 5 3 7 Device Configuration Command Function Feedback Example 50698 Software upgrading 50699 Check the software version Version Vx x x 50617 Restore factory default ...

Страница 23: ... FIRMWARE 1 RS232 Control Connector 1 Micro USB 1 3 pin Pluggable Terminal Block General Video Resolution VGA up to 1920 x 1080 60Hz HDMI up to 4K UHD 60Hz 4 2 0 Audio Impedance 10Ω Frequency Response 20Hz 20KHz SNR 85db 20Hz 20KHz Transmission Distance 1080p 70M 4Kx2K 40M Bandwidth 10 2Gbps HDMI Standard Support HDMI1 4 and HDCP complaint External Power Supply Input 100V 240V AC Output 12VDC 2A M...

Страница 24: ...User Manual PT HDBT 701 TXWP 19 7 Panel Drawing 151 00 mm 80 00 mm 48 80 mm 108 60 mm 41 10 mm 70 00 mm 60 00 mm 4 4 5 8x90 2 M3 3 3 5 ...

Страница 25: ...bles are connected correctly and in working condition No HDMI signal output in the device while local HDMI input is in normal working state Output image with white noise POWER indicator doesn t work or no respond to any operation Loose or failed power cord connection Ensure the power cord connection is good If your problem persists after following the above troubleshooting steps seek further help ...

Страница 26: ... a fee Warranty expiration Factory applied serial number has been altered or removed from the product Damage deterioration or malfunction caused by Normal wear and tear Use of supplies or parts not meeting our specifications No certificate or invoice as the proof of warranty The product model showed on the warranty card does not match with the model of the product for repairing or had been altered...

Страница 27: ...User Manual PT HDBT 701 TXWP ...

Страница 28: ...nce Technical Support Phone 49 5971 800299 0 Fax 49 5971 800299 99 Technical Support Hours 8 30 AM to 5 00 PM Monday thru Thursday 8 30 AM to 4 00 PM Friday Write to PureLink GmbH Von Liebig Straße 10 D 48432 Rheine www purelink de info purelink de ...

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