Question:
What do I do if a cushion or other part needs to be replaced?
Answer:
Please email [email protected] or call Customer Service at 866-498-5269
(9 AM to 5 PM Monday-Friday). If you are outside of the warranty period, you can visit:
www.pureglobalbrands.com for links to purchase replacement parts.
Warranty requests must be accompanied by adequate Proof of Purchase. A picture of the damaged
part or a request to have the part(s) shipped to Pure Global Brands may be issued.
Question:
What do I do if I’m missing screws, bolts or other assembly hardware?
Answer:
Please email [email protected] or call customer service at 866-498-5269.
For items missing from your packaging, there is a
30-Day
period from the original date of purchase
to notify Pure Global Brands of this issue.
Customer Service
1-866-498-5269
Pure Global Brands
8040 Belvedere Road
West Palm Beach, FL 33411
FREQUENTLY ASKED QUESTIONS
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