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CLEANING (CONT'D)

If scale becomes difficult to remove with brush:

1. 

Fill the Base with: mixture of 1 tsp. white vinegar and 1 tsp. water.

2. 

Let solution stand for 5 minutes.

3. 

With the vinegar in the base, clean all interior surfaces with a soft cloth 
or brush to help remove scale.

4. 

Also check mist nozzle and mist tube in water tank. Clean as needed.

5. 

Rinse the Base thoroughly with water to remove scale and vinegar 
solution.

6. 

If minerals in your water are producing a white dust, you may use a 
decalcification cartridge or humidifier cleaner cartridge to keep the 
tank clean. We recommend Pure Enrichment's MistAire Humidifier 
Decalcification Cartridge Filter (Model: PEHUMDCAL). To purchase, visit 
PureEnrichment.com or Amazon.  

END OF SEASON STORAGE

• 

Follow the General Cleaning and Descaling instructions when the 
humidifier will be stored at the end of the season.

• 

Dry the humidifier completely before storing. DO NOT store with water 
inside the base or water tank.

• 

Pack the unit in its original carton and store in a cool, dry location.

NOTE: IF YOU EXPERIENCE A PROBLEM DO NOT ATTEMPT TO OPEN 
THE MOTOR HOUSING BY YOURSELF. DOING SO MAY VOID YOUR 
WARRANTY AND CAUSE DAMAGE TO THE HUMIDIFIER OR PERSONAL 
INJURY.

TROUBLESHOOTING

If you are having problems with your humidifier, see if one of the solutions 
below can resolve the problem before contacting the manufacturer.

Problem

Solution

Mist and humidity

are not being produced.

Power plug:

 Unplug and then try again.

Power Failure:

 When power returns, try again.

Tank Installation:

 Ensure tank is attached properly.

Dirty ultrasonic disk:

 Clean disk (see pg. 9)

Air blows but mist is not 

produced.

Excessive Water:

 Pour out extra water.

Residue inside tank: 

Wash tank and try again.

Dirty ultrasonic disk

: Clean disk (see pg. 9)

If you use hard water, replace with softer water.

Humidity level is low.

Dirty ultrasonic disk

: Clean disk (see pg. 9)

Water in unit is too cold:

 Replace with cool water.

The humidity has a bad

smell.

Poor maintenance or dirty water:

 Clean 

humidifier thoroughly, and fill with fresh water.

White dust is forming on

nearby furniture.

Hard water may deposit a certain of dust:

 Dust 

in the air also settles because of added humidity 

in the room. Use distilled water if it persists.

Unit has stopped working.

No or low water:

 Unplug unit and refill tank.

Water is accumulating

outside of unit or area

surrounding unit.

Saturation of humidity:

 Lower mist control 

setting.

Unit not level and water is accumulating: 

Unplug and place on level surface. 

Point mist away from objects:

 Raise unit on a 

water-resistant level surface 2-3 feet off of floor.

Water dripping when

refilling.

Water remaining on bottom of tank:

 Wipe tank 

or tilt to drain before transporting.

Increased noise level.

Unit must be placed on a flat, level, hard 

surface:

 Make sure it is NOT placed on a soft or 

absorbent surface.

Red light on power dial.

Red LED light indicates low water: 

Unplug and 

refill tank.

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