Rev: A1
page
15
of
23
7. Trouble Shooting
PROBLEM CAUSE
CORRECTION
Device shows "0.0 kg", or
almost no value. increase
after stepping on;
Step onto the device before
"0.0" displayed;
Step onto the device after
"0.0" displayed;
Abnormally high or low
measurement value;
Abnormally high or low
measurement value;
The measurement value
differs widely for each
measurements;
Wrong Posture;
Please follow the correct
posture measurement.
Take Measurement on soft or
unsmooth ground such as
carpet;
Please measure on the
smooth, hard ground.
Foot or body is too cold due
to bad blood circulation;
Take measurement after
blood circulation back to
normal state;
Electrode is too cold.
Place the device in warm
indoor place for a while,
Take measurement after
electrode become warm.
The soles of foot are too dry.
Slightly humidify the feet by
wiping the feet with a wet
towel;
Take measurement after
electrode become
Measurement Values
disappears immediately after
displayed;
Battery runs out;
Change the battery;
No display after pressing the
ON/OFF button
No battery;
Install the battery;.
Incorrect installation of
battery;
Install the batteries correctly;
Battery runs out.
Please change the battery;
*Malfunction means unable to measure correctly after taking action according to above
solutions, please call the after-sales service hotline 4006 755 009 for help;
