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Troubleshooting
TM-1402 Series Progressive Scan Shutter Cameras
4
Troubleshooting
4.1 Problems and Solutions
Following are troubleshooting tips for common problems. In general, problems can easily be solved by
following these instructions. If the following remedies fail to offer a solution to your problems, please
contact a JAI PULNiX representative.
4.1.1 Symptom: No Video
Remedies: Check that the following are properly connected and operational.
•
Power supplies
•
Power cables
•
Main power source
•
Shutter control
•
Async mode
•
Lens
•
Digital output cable
•
Analog video cable
4.1.2 Symptom: Dark Video
Remedies: Check that the following are properly connected and operational.
•
Shutter selection
•
Iris opening on the lens
4.1.3 Symptom: Non-Synchronized Video
Remedies: Check that the following are properly connected and operational.
•
Proper mode output
•
Frame grabber software camera selection
Note: Breaking the factory seal without prior approval from the factory will void the product
warranty.