Electrical Home-Aids Pty. Ltd.
ABN 62 007 539 577
Brandon Office Park, Building 3, First Floor,
530-540 Springvale Road, Glen Waverley, Victoria 3150
Pullman is a registered trademark.
Contact Electrical Home-Aids Pty. Ltd. for your nearest authorised
service centre on 1800 815 270 (AU) or 0800 282 288 (NZ).
V2 09/22
Your Pullman Wet and Dry
Vacuum Cleaner has a 1 Year
warranty against defects and
failures when the Product
is used in accordance with
the terms and conditions of
this warranty (1 Year) and
the operations manual for
the Product. This Warranty
is subject to the provision of the Product Specific
Provisions (if any). The Terms of the Product Specific
Provisions prevail over the terms of this Warranty to
the extent of any inconsistency.
This Warranty is provided by Electrical Home-Aids
Pty Limited ABN 62 007 539 577. This Warranty
commences from the original date of purchase and is
not transferable. You are required to retain your original
proof of purchase for any claims under this Warranty.
This Warranty is valid only in the country where the
cleaner is purchased.
The Product must be operated in accordance with
any instructions provided and used only for reasonable
commercial cleaning activities. Reasonable use
includes the removal of dry dirt and dust from carpets,
flooring and fabrics. The Product is designed to be
used as a general commercial cleaner and should not
be used for the collection of vitreous building material
including particle board, construction products and
similar products such as wood/fibres, cement, fillers,
fibre glass etc or excessive or frequent sand. Unless
otherwise expressly stated in the Product Specific
Provision, the pick-up of these materials using the
Product will void this Warranty.
Accessories and consumables including dust bags
and filters, unless defective in manufacture, are
not subject to this warranty. In order to prolong the
life of accessories and consumables, regular care
and maintenance is recommended. The use of
unapproved or non-recommended consumables will
void this Warranty.
Refer to the instruction manual for further regarding
the use and care of the Product. Misuse or failure to
follow the instructions will void this Warranty.
In the event of service or advice being needed, or if
you would like to make a claim under this Warranty,
please immediately stop using the Product and
contact Electrical Home-Aids Pty. Limited, Brandon
Office Park, Building 3, First Floor, 530-540 Springvale
Road, Glen Waverley Victoria 3150, or on 1800 815
270 (AUS) or 0800 282 288 (NZ), Monday-Friday
9am-5pm AEST.
The decision to repair or replace a Product under
this Warranty is at the discretion of Electrical Home-
Aids Pty. Limited depending on the circumstances
and requirements of any applicable law. If Electrical
Home-Aids Pty. Limited decide to repair or replace
the Product, it will do so at its own cost. Any
transportation costs involved in a claim under this
Warranty shall be borne by the claimant.
Electrical Home-Aids Pty. Limited will not accept
responsibility under this Warranty for any repair work
not carried out by an authorised Service Agent, or any
defect arising from or in connection with the use of
non-genuine parts. If a part is no longer available or
manufactured, Electrical Home-Aids Pty. Limited will
replace it with a genuine functional replacement part.
This Warranty does not apply to the cost of replacing
any parts of the Product due to normal wear and
tear, alterations, improper installation, physical abuse,
misuse, or accidental damage.
If proof of purchase cannot be provided at the time of
a warranty claim or service, any work carried out on
the Product with be at claimant’s cost.
The repair of the Product under this Warranty does
not extend the original period of this Warranty. If
the Product is replaced under this Warranty, the
replacement will be covered by this Warranty for the
remainder of the original Warranty period. However,
you may still have statutory rights after this time.
The benefits conferred by this warranty are in
addition to all other rights and remedies in respect
of the product as outlined under the Competition
and Consumer Act 2010 (Cth) and other State and
Territory laws.
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
Conditions of warranty
