Quick Reference Guide
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Appendix C: PSC Falcon
®
Warranty
Warranty
Falcon products are guaranteed against defects in materials and workmanship for the period specified at
the time of sale. This warranty shall apply to Falcon Portable Data Terminals (PDT's), Base Stations for the
Falcon and Chargers for the Falcon. Cables, mounts and other accessory items are specifically warranted
for a period of 90-days from product purchase. In order to obtain service under this Warranty, Customer
must notify PSC of the claimed defect before the expiration of the Warranty period and obtain from PSC a
return authorization number for return of the product to designated PSC service center. If PSC determines
Customer’s claim is valid, PSC will repair or replace product without additional charge for parts and labor.
Customer shall be responsible for packaging and shipping the product to the designated PSC service cen-
ter, with shipping charges prepaid. PSC shall pay for the return of the product to Customer if the shipment
is to a location within the country in which the PSC service center is located. Customer shall be responsible
for paying all shipping charges, duties, taxes, and any other charges for products returned to any other
locations.
Warranty is subject to the limitations and exclusions set forth in the paragraphs that follow.
WARRANTY SET FORTH ABOVE IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUD-
ING MERCHANTABILITY AND FITNESS.
Exclusions
Warranty coverage shall not apply to any claimed defect, failure or damage which PSC determines was caused by:
abuse, neglect, improper use of product; failure to provide product maintenance, including but not limited to cleaning
of the display in accordance with product reference guide; installation or service of product by other than PSC repre-
sentatives; use of product with any other instrument, equipment or apparatus; modification or alteration of product or
units with Warranty Void labels that have been tampered with. External cables and replacement of upper window/
cartridge due to scratching, stains or other degradation will not be covered under the Warranty. External power sup-
plies returned for service must be accompanied by the original product for performance of service.
Returned products that PSC inc. has determined are not covered by Warranty, will be charged PSC Inc. standard
repair rates then in effect for repair of product. Replacement of display due to scratching, stains or other degradation
will not be covered under Warranty. If a product is determined to be not repairable customer will be notified and prod-
uct may be returned to customer at their request. A minimum repair fee may be charged.
Limitation of Liability
PSC's REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCT AS SET FORTH ABOVE IS THE CUSTOMER’S
SOLE AND EXCLUSIVE REMEDY ON ACCOUNT OF CLAIMS OF BREACH OF WARRANTY OR PRODUCT
DEFECT. UNDER NO CIRCUMSTANCES WILL PSC BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR
ANY LOST PROFITS, OR ANY INCIDENTAL, CONSEQUENTIAL IN-DIRECT, SPECIAL OR CONTINGENT DAM-
AGES REGARDLESS OF WHETHER PSC HAD ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
Assignment
Customer may not assign or otherwise transfer its rights or obligations under Warranty except to a purchaser or
transferee of product. No attempted assignment or transfer in violation of this provision shall be valid or binding upon
PSC.
Risk of Loss
Customer shall bear risk of loss or damage for product in transit to PSC. PSC shall assume risk of loss or damage
for product in PSC's possession or product being returned to Customer by PSC, except such loss or damage as may
be caused by the negligence of Customer, its agents or employees. In the absence of specific written instructions for
the return of product to Customer, PSC will select the carrier, but PSC shall not thereby assume any liability in con-
nection with the return shipment.