PS Audio® Inc. 800PSAUDIO 4865 Sterling Drive Boulder, Colorado 80301
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Service
Warranty service within North America
Please contact PS Audio customer support for service assistance, help with locating an
authorized PS Audio repair center, help with the operation of a product, or for more information.
Obtaining An RMA#
In order to receive warranty service, you must first obtain a Return Merchandise Authorization
Number (RMA#) prior to returning any item. Please contact PS Audio or an authorized PS Audio
repair center to receive an RMA#. The RMA# must be on all returned items. If it is not clearly
marked, PS Audio will return the package back to you, freight collect.
Packaging and Shipping
Original packaging should be used for the safe transit of your PS Audio unit to the repair center.
If you do not have the original packaging, PS Audio can sell and ship replacement packaging
to you. You are responsible for the cost of shipping the product to a PS Audio authorized repair
center. You should insure the product for its full retail cost, in the event it gets lost or damaged
in transit. PS Audio is not responsible for damage incurred during the transit of products sent
to us. Shipping your product in non-PS Audio packaging may void this warranty. PS Audio
reserves the right to charge you for new factory packaging to return your product after a repair.
State Law
This warranty gives you specific legal rights. You may also have other rights, which vary from
state to state.
International warranty service
PS Audio has authorized distribution in many countries of the world. In each country, the
authorized importing distributor has accepted the responsibility for warranty of the products
sold by that distributor. Warranty service should be obtained where the product was purchased.
Changes to our products
PS Audio reserves the right to modify the design of any product without obligation to purchasers
of previously manufactured products, and to change the prices or specifications of any products
without notice or obligation to any person.