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Water T Treatment S Systems LLimited P Product W Warranty
STATEMENT OF LIMITED PRODUCT WARRANTY
Limited Warranty Coverage
For ProSystems product(s) Softeners and Tank filters. The products are warranted to be free from defects in material and/or work-
manship under normal use and service for the following:
The Resin/Media tank and Brine tank (if applicable), will carry a ten (10) year warranty from the date of shipment. The valve body
will also carry a (10) year warranty. The Media will carry a five (5) year warranty on municipal water, and a one (1) year warranty on
well water. The electrical will carry a five (5) year warranty. Any replacement product(s) provided by ProSystems Water Treatment
Systems pursuant to this Limited Warranty will be warranted only for the remainder of the original limited warranty period or thirty
(30) days from the date of shipment, whichever is longer.
The following are specifically excluded from the Limited Warranty coverage provided herein:
• Defects or problems not reported to ProSystems Water Treatment Systems during the applicable warranty period.
• Any products manufactured by other companies that are used in connection with ProSystems Water Treatment Systems product.
• Problems resulting from the alteration, modification, misuse, abuse, neglect, improper care, maintenance or negligent use,
including but not limited to unprotected outdoor installation of any ProSystems Water Treatment Systems product.
Procedure for Obtaining Limited Warranty Coverage
In order to obtain the benefits of this Limited Warranty, defective part(s) and/or product(s) must be returned to ProSystems Water
Treatment Systems as soon as possible after discovery of the defect, but not later than the expiration date of the warranty period
provided in this Limited Warranty. The Technical Service Department at ProSystems Water Treatment Systems will issue a Warranty
Return Authorization (WRA) number for the defective part(s) or product(s) which must be clearly marked on the outside of the pack-
age being returned. Packages must be shipped freight prepaid, along with a letter stating the part number, serial number, if any, the
date of purchase of the item which is claimed to be defective and a brief description of the problem detected. ProSystems Water
Treatment Systems is not responsible under this Limited Warranty for any cost incurred for shipping or transportation in connection
with the return of the part(s) or product(s).
Repair or Replacement
Upon receipt of the product and warranty claim, ProSystems Water Treatment Systems will verify the reported failure and determine
if the part(s) or product(s) is/are covered by this Limited Warranty. If this Limited Warranty applies, ProSystems Water Treatment
Systems will, at its option, repair or replace the part(s) or product(s).
No Liability for Consequential Damages
Unless otherwise required by applicable law, ProSystems Water Treatment Systems shall not be liable for any damages whatsoever
(including without limitation, loss time, inconvenience, expenses such as telephone calls, labor or material charges incurred in con-
nection with the removal or replacement of the part(s) or product(s), special, incidental, consequential, or indirect damages for per-
sonal injury, loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of
the use of or inability to use the defective part(s) or product(s), even if ProSystems Water Treatment Systems has been advised of
the possibility of such damages. ProSystems Water Treatment Systems entire liability under any provision of this Limited Warranty
shall be limited to the amount actually paid for the part(s) or product(s).
NOTE:
Because some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, the above
limitation or exclusion may not apply
.
No Other Warranties:
ProSystems Water Treatment Systems specifically disclaims all other warranties, either express or implied, including, but not limited
to implied warranties of merchantability and fitness for a particular purpose, with regard to the part(s), product(s) and/or any accom-
panying written materials. This limited warranty gives you specific legal rights. You may have other rights that vary from state/juris-
diction to state/jurisdiction.
Order Department Direct Line: 847-758-5973 Fax: 847-437-5539
Toll-free: 800-811-3489