Technical
Support
When contacting Proliphix, Inc. for technical assistance, please have the following information available:
Product model and serial number.
Type of heating/cooling system (example: gas, oil, or electric; warm air, hot water, heat pump,
steam or gravity).
Location and number of wires attached to your Proliphix thermostat.
For additional assistance, please contact Proliphix, Inc. Technical Support,
9:00 AM to 5:00 PM Eastern Time Monday to Friday:
Web: www.Proliphix.com
Email: [email protected]
Telephone: 1-866-475-4846
Fax: 978-692-3378
Warranty
Information
Proliphix, Inc. warrants its products to be free from manufacturing defects in materials and workmanship
under normal use for a period of 3 years for the IMT series thermostats from the date of purchase.
Proliphix shall not be liable to honor the terms of this warranty if the product has been used in any other
application other than that for which it was intended, or if it has been subjected to misuse, accidental damage,
acts of God, modification, or improper installation procedures. Furthermore, this warranty covers only
products which have all original and unaltered markings and labels (serial numbers, model numbers, etc.) of
manufacture. This limited warranty does not cover the repair of cracked, scratched, broken or modified
plastics; other cosmetic damage; or parts that have been altered, defaced or removed; or the scratching,
cracking or breakage of the product.
This warranty is not transferable.
THE FOREGOING WARRANTIES ARE THE SOLE AND EXCLUSIVE WARRANTIES EXPRESS OR
IMPLIED GIVEN BY Proliphix IN CONNECTION WITH THE PRODUCT, AND Proliphix DISCLAIMS
ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS.
Proliphix DOES NOT PROMISE THAT THE PRODUCT IS ERROR-FREE OR WILL OPERATE
WITHOUT INTERRUPTION. Proliphix WILL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR FOR ANY OTHER LOSSES, EXPENSES OR DAMAGES
RELATING TO PRODUCT DEFECTS OR FAILURES. CUSTOMER'S SOLE REMEDY, AND Proliphix'S
SOLE OBLIGATION, WITH RESPECT TO ANY PRODUCT DEFECTS OR FAILURES (REGARDLESS
OF WHETHER YOUR CLAIM IS ASSERTED IN CONTRACT, TORT, STRICT LIABILITY OR
OTHERWISE) SHALL BE (AT Proliphix'S SOLE OPTION) REPAIR, REPLACEMENT OR REFUND OF
THE PRICE PAID. IN NO EVENT WILL Proliphix'S LIABILITY WITH RESPECT TO A PRODUCT,
EXCEED THE PRICE PAID FOR SUCH PRODUCT.
This warranty statement supersedes all previous warranties.
This warranty extends to products purchased directly from Proliphix or an authorized Proliphix agent, dealer,
distributor, or reseller.
ii
Proliphix Internet Managed Thermostat (IMT) Installation Guide, Release 1.0
Part No. 600-03100-000, Rev. 2
