Distributed by
AUSTRALIA
Brown & Watson International Pty Ltd
Knoxfield, Victoria 3180
Telephone (03) 9730 6000
Facsimile (03) 9730 6050
National Toll Free 1800 113 443
NEW ZEALAND
Narva New Zealand Ltd
22–24 Olive Road
PO Box 12556 Penrose
Auckland, New Zealand
Telephone (09) 525 4575
Facsimile
(09) 579 1192
IS351
Issue 2 23.11.18
WARRANTY STATEMENT
Brown & Watson International Pty. Ltd. (“BWI”) of 1500 Ferntree Gully Road, Knoxfield,
Vic., telephone (03) 9730 6000, fax (03) 9730 6050, warrants that all products described
in its current catalogue will under normal use and service be free of failures in material
and workmanship for a period of one (1) year from the date of the original purchase by
the customer as marked on the invoice (see elsewhere for specific warranty period). This
warranty does not cover ordinary wear and tear, abuse, alteration of products or damage
caused by the purchaser.
To make a warranty claim the consumer must deliver the product at their cost to the
original place of purchase or to any other place which may be nominated by either BWI or
the retailer from where the product was bought in order that a warranty assessment may
be performed. The consumer must also deliver the original invoice evidencing the date and
place of purchase together with an explanation in writing as to the nature of the claim.
In the event that the claim is determined to be for a minor failure of the product then
BWI reserves the right to repair or replace it at its discretion. In the event that a major
failure is determined the consumer will be entitled to a replacement or a refund as well as
compensation for any other reasonably foreseeable loss or damage.
This warranty is in addition to any other rights or remedies that the consumer may have
under State or Federal legislation.
IMPORTANT NOTE
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
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