6. Error
messages/malfunctions
If an error occurs during a measurement, the measurement is
discontinued and a corresponding error code is displayed.
(example: error no. 1)
Error No.
Possible cause(s)
ERR 1
The systolic pressure was determined but afterwards the cuff pressure fell below 20 mmHg.
This situation can occur, for example, if the tube becomes unplugged after the systolic blood
pressure has been measured. Further possible cause: No pulse has been detected.
ERR 2
Unnatural pressure impulses influence the measurement result. Reason: The arm was
moved during the measurement (Artefact).
ERR 3
Inflation of the cuff takes too long. The cuff is not correctly seated or the hose connection is
not sealed.
ERR 5
The measured readings indicated an unacceptable difference between systolic and diastolic
pressures. Take another reading following directions carefully. Contact you doctor if you
continue to get unusual readings.
HI
The pressure in the cuff is too high (over 300 mmHg) OR the pulse is too high (over 200 beats
per minute). Relax for 5 minutes and repeat the measurement.*
LO
The pulse is too low (less than 40 beats per minute). Repeat the measurement.*
* Please consult your doctor, if this or any other problem occurs repeatedly.
Other possible malfunctions and their elimination
If problems occur when using the device, the following points should be checked and if necessary, the
corresponding measures are to be taken:
Malfunction
Remedy
The display remains empty when the instrument is
1. Check whether the batteries are installed
switched on although the batteries are in place.
with the correct polarity and correct if necessary.
2. If the display is unusual, remove the batteries
and then exchange them for new.
The pressure does not rise although the pump
• Check the connection of the cuff tube and
is running.
connect properly if necessary.
The device frequently fails to measure the
1. Fit the cuff correctly on the arm.
blood pressure values, or the values measured
2. Before starting the measurement make sure that
are too low (too high).
the cuff is not fitted too tightly and that there is
no rolled-up sleeve exerting pressure on the arm
above the measuring position. Take off articles
of clothing if necessary.
3. Measure the blood pressure again in complete
peace and quiet.
Every measurement results in different values
• Please read the following information and
although the device functions normally and
the points listed under «Common sources
the values displayed.
of error». Repeat the measurement.
The blood pressure values measured differ from
• Record the daily development of the values
those measured by the doctor.
and consult your doctor about them.
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