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PROBRITE.COM
Please call 1-844-507-5651 or email [email protected] for further assistance.
TROUBLESHOOTING
Problem
Possible Cause
Solution
Light
FLICKERS
The light fixture is wired to a
dimmer
Remove dimmer, fixture
is nondimming.
Light stays ON
Photocell is in a shaded area
Shine a flashlight into the photocell
and wait a couple minutes.
If the light turns OFF, the fixture
should be moved to a location
with enough light in the daylight
hours for the photocell to work.
OR Cover the photocell
and use the wall switch to
turn the light ON and OFF.
Photocell is faulty
a flashlight is shone on the photocell
If the light does not turn OFF when
for a few minutes, then the photocell
may be faulty. Please contact
customer service.
NOTE: Photocell may have a few minutes delay during troubleshooting.
When testing, shine a light and/or cover the photocell and allow a few minutes
for fixture to function properly.
5-YEAR LIMITED WARRANTY
This is a limited warranty offered by Probrite for a period of five years from the date of purchase to its
customers. Probrite warrants to customers that the products will be free from defects in material and
workmanship. The obligation of Probrite under this warranty is limited to the provision of replacement of
products and is extended to the original purchaser of the product on presenting valid purchase receipt or
other proof of date of original purchase acceptable to Probrite. The receipt is required for rendering the
warranty performance. Any warranty claims without original proof of purchase would not be accepted.
It should be noted that the warranty does not apply to Probrite products that have been altered or repaired by
unauthorized personnel, have been subjected to neglect, abuse, misuse or accident or damages caused
during shipping. Any other products not manufactured by Probrite which have been supplied, installed and/or
used in conjunction with Probrite products are not covered under this warranty. Any damages caused by
replacements bulbs, LEDs or corrosion or discoloration of brass components are also not covered by this
warranty.
Limitation of Liability:
In no event Probrite shall be liable for indirect, consequential, incidental or special damages, or lost profits.
Probrite is not liable for any claims or damage arising out of or connected with the manufacture, sale, delivery,
use, maintenance and repair or modification of Probrite products, or supply of any replacement parts that,
exceed the purchase price of Probrite products giving rise to a claim. Labor charges to remove or install the
fixtures will not be accepted.
To Claim:
Please contact PROBRITE customer service at 1-844-507-5651 or email [email protected] and
include your name, address and contact number, along with a copy of the purchase receipt and a brief
description of the problem.