Error Signals
Customer Helpline: 0845 600 4632
Your machine is equipped with systems which will take the necessary precautions and warn you in
case of any.
IMPORTANT: IT CAN TAKE UPTO 10 MINUTES FOR ERROR TO REGISTER.
FAILURE
CODE
FAILURE
INDICATOR
PROBABLE
FAILURE
PROCESS TO BE FOLLOWED
Err 01
The start/pause
light blinks.
The door is not
shut properly.
Shut the door properly so that
you hear the click. If the
problem persists, turn off the
machine unplug and contact the
nearest authorised service agent
immediately.
Err 02
The program
ready light blinks.
The water level in
your machine is
below heater. The
pressure of your
water supply may
be low or water
supply may be
blocked.
Turn on the tap fully. The water
supply may be interrupted. If the
problem persists, your machine
will automatically stop after a
while.Unplug your machine, turn
off the tap and contact the
nearest authorised service agent
immediately.
Err 03
The start/pause
light and program
ready light blinks .
The pump has
failed or the
pump filter is
obstructed.
Clean the pump filter.If the
problem persists and contact
the nearest authorised service
agent immediately. (*)
Err 05
The start/pause
light and program
end light blink.
The heater of
your machine or
the heat sensor
has failed.
Shut down your machine and
unplug. Turn off your tap and
contact the nearest authorised
service agent immediately.
Err 06
The program
ready light and
program end light
blink.
The motor has
failed.
Shut down your machine and
unplug. Turn off the tap and
contact the nearest authorised
service agent immediately.
Err 07
The start/pause
light, program
ready light and
program end light
stays on
permanently.
Electronic
configuration
error.
Shut down your machine and
unplug. Turn off the tap and
contact the nearest authorised
service agent immediately.
Err 08
The start/pause
light, program
ready light and
program end light
blink.
The motor has
failed.
Shut down your machine and
unplug. Turn off the tap and
contact the nearest authorised
service agent immediately.
Err 09
The program
ready and
program end
lights stay on
permanently.
The network
voltage is too
high or too low.
If the network voltage is lower
than 150V or higher than 260V,
your machine will automatically
stop. When the network voltage
is recovered, your machine will
continue its operation.
(*) See the section regarding the care and maintenance of your machine.
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