TRANSPRO WARRANTY
Warranty Coverage
TransPro products offered by Pro World are warranted against defects in material
and workmanship. Warranty is void if equipment has been damaged by accident,
unreasonable use, neglect, unauthorized and/or improper service, or other causes
not arising out of defects in material and workmanship. This warranty does not cover
damage caused by normal wear and tear, neglect or lack of proper maintenance.
Warranty Duration
The heating element shall be warranted for the life of the mug press. There is a one
(1) year warranty on major components, circuit boards and all other components.
Warranty Performance
During the warranty period, and in the event that a situation cannot be resolved by
telephone/email and upon PRE-AUTHORIZATION from Pro World equipment must
be shipped, freight prepaid to Pro World for service in the original packaging. After
30 days, all shipping and insurance expenses to and from Pro World of in-warranty
equipment is solely the responsibility of the customer. Prior to 30 days the shipping
costs will be refunded if Pro World deems the equipment to be defective as stated.
Pro World cannot be held responsible for improper handling or any other damage
incurred in transit. No charge will be made for labor and components for repair of
in-warranty equipment. OUT-OF WARRANTY machines will be charged at the repair
rates in effect at the time the machine is received.
Warranty Disclaimers
Pro World shall not be liable for loss of use of TransPro equipment or other inciden-
tal or consequential costs, expenses, or damages incurred by the original purchaser
or any other user. The above warranty provisions constitute the entire agreement
between all parties, and supersede any and all prior written and/or oral representa-
tions and understandings.
This "Limited Warranty" applies to all TransPro equipment. However, the procedure
for obtaining service may vary outside the continental United States. Contact your
Pro World representative for warranty information. The purchaser is responsible for
compliance with all local laws, regulations and measure. Agreement shall be
governed by and construed in accordance with all applicable laws of said region.
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