Customer Support
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STEP 1
Contact Pro-Lite, Inc. to determine if your sign qualifies to be returned for repair,
(714) 668-9988
STEP 2
If your sign qualifies, we will issue a Return Materials Authorization Number.
This number must be written on the outside of the box that it will be returned in.
STEP 3
Ship the unit in its original container postage paid. If the original container is not
available, pack the unit in a strong box made of corrugated cardboard with plen-
ty of packing material. Unit should be returned to:
Pro-Lite, Inc.
Technical Support Department
3505 Cadillac Ave. Bldg. D
Costa Mesa, CA 92626
RMA #
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Units will be refused if no RMA number is found on the package.
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All units returned must be shipped postage prepaid with tracking capability.
•
Units shipped COD will not be accepted.
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Pro-Lite accepts no responsibility for lost or damaged packages sent via
mail or parcel company.
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