6
English
Troubleshooting
If these solutions for the troubleshooting do not help, please contact a service center.
1
Max quantity of sheets in the feeder opening (up to 2 sheets)
2
A4-format sheet, quantity of shreds (~60000 pieces)
3
Shred size (~0.8x1.2mm)
Failure
Reason
Solution
Power indicator does not light
Power cord is not connected to
the device
Connect the power cord to the
shredder
Power switch has not been
turned on
Turn on the switch
The upper unit is installed on
the waste bin incorrectly
See the assembly steps on
page 5
Power indicator is lit, but the
motor does not start after
loading the paper
The paper is too thin
Shred more paper or fold the
sheet
The motor is overheated
Turn off the power and do not
continue operating for 30
minutes
The motor runs continuously
Start sensor in the feeder
opening may be clogged with
paper
Unplug the device and remove
any paper fragments in the
feeder opening
The motor works, but the
shredder does not capture
paper
-
Contact the service center
1
2
3
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