11
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR
SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN
ANY WAY CONNECTED WITH THE PRODUCT,
WHETHER SUCH CLAIM IS BASED IN
CONTRACT, WARRANTY, NEGLIGENCE, OR
STRICT LIABILITY. Further, in no event shall
the liability of Horizon exceed the individual
price of the Product on which liability is
asserted. As Horizon has no control over use,
setup, final assembly, modification or misuse,
no liability shall be assumed nor accepted for
any resulting damage or injury. By the act of
use, setup or assembly, the user accepts all
resulting liability.
If you as the Purchaser or user are not
prepared to accept the liability associated with
the use of this Product, you are advised to
return this Product immediately in new and
unused condition to the place of purchase.
Law: These Terms are governed by Illinois law
(without regard to conflict of law principals).
Questions, Assistance, and Repairs
Your local hobby store and/or place of
purchase cannot provide warranty support
or repair. Once assembly, setup or use of
the Product has been started, you must
contact Horizon directly. This will enable
Horizon to better answer your questions and
service you in the event that you may need
any assistance. For questions or assistance,
please direct your email to productsupport@
horizonhobby.com, or call 877.504.0233
toll free to speak to a Product Support
representative. You may also find information
on our website at www.horizonhobby.com.
Inspection or Repairs
If this Product needs to be inspected or
repaired, please use the Horizon Online Repair
Request submission process found on our
website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number.
Pack the Product securely using a shipping
carton. Please note that original boxes may be
included, but are not designed to withstand
the rigors of shipping without additional
protection. Ship via a carrier that provides
tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for
merchandise until it arrives and is accepted
at our facility. An Online Repair Request is
available at www.horizonhobby.com http://
www.horizonhobby.com under the Repairs
tab. If you do not have internet access,
please contact Horizon Product Support to
obtain a RMA number along with instructions
for submitting your product for repair. When
calling Horizon, you will be asked to provide
your complete name, street address, email
address and phone number where you can be
reached during business hours. When sending
product into Horizon, please include your RMA
number, a list of the included items, and a
brief summary of the problem. A copy of your
original sales receipt must be included for
warranty consideration. Be sure your name,
address, and RMA number are clearly written
on the outside of the shipping carton.
Notice: Do not ship batteries to
Horizon. If you have any issue
with a battery, please contact the
appropriate Horizon Product Support
office.
Warranty Services
