SYMPTOM
The device does not work (no LED
function) after the batteries have
been inserted
The device seems to be working
correctly but no hygiene product is
coming out of the hose
The device is dispensing
too much or too little
The device is dispensing
varying amounts
Flashing red/green light
POSSIBLE CAUSE
- Batteries are empty
- Batteries were not inserted
correctly
- Battery case was not
inserted correctly
- Device is not switched on
- Container is empty
- No container in the device
- Pump is blocked
- An unsuitable hygiene product
is being use
- The dosage is not ideally set
- The pump is blocked
- The nozzle is blocked
- The sensor pin is blocked;
the sensor cannot configure
SOLUTION
- Insert new batteries
- Re-insert batteries, paying
attention to the correct polarity
- Re-insert the battery case, paying
attention to the correct polarity
- Turn on the device
- Insert a full container
- Insert a full container
- Clean the pump
- Clean the pump and use a
suitable hygiene product
- Set the dosage
- Clean the pump
- Clean the nozzle
- Remove disruptive objects from
in front of the sensor or position
the device somewhere else
Troubleshooting
130114_Prisman-Vario_ToucE_A5.indd 10
13.01.2014 14:17:44