20
WARRANTY
You MUST register your BULLET PROOF® Cam online within (30) days of receipt to receive the 1
Year warranty AND present a “Proof of Purchase” to receive warranty protection. If neither of
these are presentable, we will not replace your item.
Up to 1 YEAR LIMITED WARRANTY
Primos® Hunting (“Primos”) warrants the BULLET PROOF®Cam to be free from defects in workmanship and
materials, under normal use and conditions, for the time periods and terms as set forth below. According
to this Limited Warranty Primos® will, at its discretion, (a) repair the production using new or refurbished
parts or (b) replace the product with a new or refurbished product (product that has been returned to its
original specifications). In the event of a defect, these are the exclusive remedies available to the original
consumer purchaser only and is not assignable or transferable.
Terms: You must register your BULLET PROOF® Cam and keep the “Proof of Purchase” to receive warranty
protection on your Camera.
**Go online to www.primos.com/registration and complete the Online Registration. You have 1 month from
date of purchase to register your
BULLET PROOF
® Cam online.
** visit primos.zendesk.com for FAQ, PDF manuals, camera support or to open a troubleshooting ticket.
Limitations: This warranty is valid only if the product is used for the purpose for which it was designed. It
does not cover: 1) products which have been damaged by negligence/misuse (including, but not limited
to, improper storage, battery leakage and water damage caused by submersion), accident or which have
been modified or repaired by unauthorized persons; 2) cracked or broken housing of units damaged by
excess heat or impact/force; 3) damage caused by wild animals 4) the cost of shipping this product to the
factory for service and its return to you.
Instructions:
In the event warranty service is needed, please contact Primos® Customer Service ([email protected])
to obtain a Return Merchandise Authorization (RMA) number. Once you have secured a RMA number, you
will be required to:
1. Write RMA number in large/visible print on outside of package.
2. Remove SD memory card and batteries from product and pack in well-padded or highly
protective box. Primos® Hunting will NOT be responsible for damage incurred in returning
product for repair.
3. Include Return Form and “Proof of Purchase” in with return.
4. Send product prepaid to:
Primos Camera Returns/Repairs
9200
Cody
Overland Park, KS 66214
Primos 65053 BulletProof Cam_1LIM.indd 20
12/16/14 11:46 AM