34
Troubleshooting and Maintenance
6.
Copper Contacts.
Clean the
copper contacts on the back of
the cartridge carrier and the
corresponding contacts on the
ink cartridge with a paper towel
dampened with rubbing
alcohol.
7.
Image Resolution (DPI).
Try another image. Perhaps the
resolution of the current image is not sufficient for a
quality print. We recommend a 300 DPI image. Images
less than 150 DPI may print pixelated.
8.
Cable.
Try another USB cable. Make sure that it is less
than 6 feet (2 meters) long. Faulty cables or cables that are
too long interrupt communications which can result in
print quality issues.
B. POOR PRINT QUALITY – CLEANING THE INK CARTRIDGE
It may be necessary to clean the ink cartridge nozzles if you
notice poor print quality, or if you suspect a cartridge nozzle
has become slightly dried out or clogged. If the cartridge has
been left out of the printer for more than 30 minutes, the ink in
the print head nozzles may have dried. If you are having print
quality problems, follow the steps below to clean the cartridge.
1. Before moving on to the next step, ensure that the ink level
of the cartridge is more than 10%. If the ink level is lower
than 10%, replace the cartridge.
Copper
contacts
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