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Ancilla Mag -
21
Troubleshooting
What’s the problem? Try this
Mag turns off by itself.

Recharge the headset. The battery is probably low.
You will hear a beep and the LED will blink in
orange three times.
Mag cannot be paired
with a device.

Make sure that Mag is in pairing mode
(LED blinking in blue every 0.5 sec).

Check that you have entered the pin code correctly.
Default pin code is ‘0000’.

Check that the Bluetooth function on the device to
be paired is set to ON.

Make sure that the batteries on Mag and the
device to be paired are sufficient.

Make sure that Mag is not already connected to
another device.
I hear noise.
The sound is broken.

Turn the device off and back on.

Change the location of the devices. (Radio
Frequency interferences and physical obstacles
such as thick walls may affect the wireless sound
transmission and cause noise and malfunction.)
I can’t hear the voice or
music.

Make sure that you are using Mag and the Bluetooth
devices within a 10m (30ft) range.

Adjust the volume using the +/- buttons.
The LED does not
change colors

There may be some time gap between the command
and the LED indication light. Give it some time or
press the button again.
Ancilla Mag_Eng.indd 21 2006-12-21 ｿﾀﾈﾄ 2:12:05