Section 6 – Problems & Support
PRICOM Design
Page 20
6 Problems & Support
Our goal is a product that is robust and trouble-free for you. Unfortunately, in the real-
world, problems do arise.
6.1 Help, I broke it!
If you are not happy, then we are not happy! If you have a mishap with your Dream
Player please let us know. Contact us at the e-mail below if you have questions or
problems. Generally the problems end up being simple fixes that can be diagnosed and
repaired by you the user with help from us here.
6.2 E-mail
If you are experiencing trouble with your Dream Player, please let us know. We are
here to help you, and want your experience to be creative and fun. If you need help of
any kind, please contact us via e-mail. The support e-mail address is
6.3 Web Site
The PRICOM web site is where we will post any upgrades, updates, and
improvements. Please be sure to check for Hardware and Software updates.