Troubleshooting
Symptom
Possible Cause
No power to unit.
• Battery flat.
• Cable broken.
• Not switched on.
Remedy
• Charge battery using USB
cable or auxiliary power
supply.
• Replace USB cable or
auxiliary power cable.
• Press Power button [9].
Unit is permanently
connected to device 1.
• No power to unit-
gone into Fail Safe.
• Unit is switched off.
• Apply power using USB
cable or auxiliary power
supply (this will also
charge the battery).
• Press Power button [9].
Cannot get unit to switch
to sockets 3 or 4.
• Number of devices
has been limited.
• Use Devices button [11] to
select correct number of
devices.
Extended press of Main
Switch will not scan to
next available device.
• Unit set for two
switch operation.
• Use Mode button [12] to set
a Scan Time. This sets the
unit back to single switch
operation.
Cannot make changes
using Devices or Mode
buttons.
• Unit is locked.
• Press and hold Devices and
Mode together for 4 seconds
to unlock.
