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ProtEX-MAX PD8-6210 Explosion-Proof Analog Input Batch Controller
Instruction Manual
69
Troubleshooting Tips
This controller is a highly sophisticated instrument with an extensive list of features and capabilities. If the
programming buttons are used to program the controller, it may be a difficult task to keep everything straight. That is
why we strongly recommend the use of the free
software for all programming activities. A USB cable
is provided with the controller for programming with MeterView Pro software.
If you have programmed the controller with the programming buttons and it is not working as intended, try re-
programming the controller using MeterView Pro software.
Symptom
Check/Action
No display at all
Check power at power connector
Not able to change setup or programming,
Locd
is displayed
Controller is password-protected; enter correct six-digit password to
unlock or Master Password of 508655
Controller does not respond to input change
If a
Low-Flow Cutoff
Value has been programmed, the controller will
display zero below that point, regardless of the input
– which can
appear like the controller is not responding to an input change. Check
to make sure the problem is not being caused by an undesired
low-flow cutoff value.
To prevent the display from showing a negative value, set the
low-flow cutoff to a value greater than zero.
Controller displays error message during
calibration (
Error
)
Check:
1. Signal connections
2. Input selected in
Setup
menu
3. Minimum input span requirements
Controller displays
1.
999999
2.
-99999
Check:
1.
Input selected in
Setup
menu
2.
Corresponding signal at Signal connector
Display is unstable
Check:
1.
Input signal stability and value
2.
Display scaling vs. input signal
3.
Filter and bypass values (increase)
Display response is too slow
Check filter and bypass values
Display reading is not accurate
Check:
1.
Input signal conditioner selected: Linear, square root, etc.
2.
Scaling or calibration
Display does not respond to input changes,
reading a fixed number
Check display assignment, it might be displaying max, min, or set
point
Display alternates between
1.
Hi
and a number
2.
Lo
and a number
Press Menu to exit max/min display readings
Relay operation is reversed
Check:
1.
Fail-safe in
Setup
menu
2.
Wiring of relay contacts
Relay and status LED do not respond to signal
Check:
1.
Relay action in
Setup
menu
2.
Set and reset points
Flashing relay status LEDs
Relays in manual control mode or relay interlock switches opened
Controller not communicating with application
programs
Check:
1.
M-Link Connector installed between P
RO
V
U
electronics and
ProtEX-MAX connector board. See
Integrated
P
RO
V
U
Required Connections
3.
Serial settings
4.
Controller address and baud rate
If the display locks up or the controller does not
respond at all
Cycle the power to reboot the microprocessor