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Reset the HRT500 and clear memory 

To Reset the HRT500  

If the HRT500 responds slowly or “

freezes

”, try resetting it.  

 
Please note that any unsaved data in the open windows may be lost during the reset. 
● Use the stylus to press the

 Reset 

button. 

 

Restore to Factory Setting 

1.

 

Turn the HRT500 ON. 

 

2.

 

Press and hold the 

Side Button (right)

 button, and use the stylus to press the 

Reset 

button. A window as below will be shown on the screen. 

                          

3.

 

Press the 

Side Button (left),

 button to scroll, select 

Restore to Factory Setting

 
 

                                            

 

 

4.

 

Press the 

Side Button (right)

. Then, select 

Yes 

by pressing 

Side Button (right) 

again. 

 

 
 
 

 

 

Appendix: Troubleshooting Guide 

Содержание HRT 500

Страница 1: ...0...

Страница 2: ...IDELINE FOR INSTALLING MICRO SD CARD 7 FIRST TIME USE 8 SCREEN CALIBRATION 8 TIME DATE AND TIME ZONE CONFIGURATION 8 TOUCH SCREEN OPERATIONS 9 USING THE STYLUS 9 START MENU 10 SHELL TASKBAR 11 SOFTWAR...

Страница 3: ...ONS 28 REMOVE PROGRAMS 28 INTERNET EXPLORER 29 FEATURES 31 WIRELESS LAN WI FI USAGE 31 BLUETOOTH USAGE 33 GSM USAGE 38 USING THE CONTACT CARD READER 41 USING THE CONTACTLESS READER RFID 41 USING THE F...

Страница 4: ...3 FRONT Knowing Your Device...

Страница 5: ...4 TOP BOTTOM REAR SIDE...

Страница 6: ...peaker Power Battery 7 4V 1800mAH Li ion Battery Operating Time 4 6 Hours Mechanical Dimension LxWxH mm 197 x 92 x 44 Weight Approximately 600g Environment Operating Temperature 10 C to 50 C Storage T...

Страница 7: ...the card Before installing the SIM card always make sure that the device is fully charged as the application will not work properly with insufficient amount of power To insert SIM card 1 Close all pr...

Страница 8: ...lling Micro SD Card 1 Close all the programs and switch off the device 2 Remove the hand strap 3 Unlock both wing lock 4 Remove the battery cover 5 Remove the battery pack 6 Unlock the Micro SD slot a...

Страница 9: ...Follow the cursor and tap on it Kindly set the Time Date and Time Zone as the default time date and time zone differ from place to place Time Date and Time Zone configuration Go to Start Settings Con...

Страница 10: ...s is housed inside the stylus holder at the right corner of the device IMPORTANT Avoid misplacing the stylus by always storing it in the stylus holder when not in use Avoid breaking the tip of the sty...

Страница 11: ...ction Taskbar Items The following are the standard status icons that will appear on the taskbar Status Icon Meaning Start Menu Tap to switch to a program Indicate device connected to PC ActiveSync Bat...

Страница 12: ...ap to execute Bluetooth network setting 8 Power icon Single tap to display the power status on user s HRT500 9 Right Single tap to see the hidden icon on the left 10 Time Date and Time Zone Single tap...

Страница 13: ...12 Tap the SIP icon on the taskbar as shown below to use the input panel Tap on the SIP icon again to hide the input panel Software Input Panel SIP...

Страница 14: ...or use as backspace function Alpha numerical keypad To key in preferred character or command Alpha button To change the mode of entering characters by keypad Sequences of the modes are numerical chara...

Страница 15: ...mized to suit the user s specific requirements For e g setting password to protect the device s information LCD Brightness and many more Tap on Start Settings Control Panel to view the menu as shown i...

Страница 16: ...s Settings Control Panel Dimming Setting A screen box will appear Make sure it is on the LCD Light tab Tap the dark or bright tab to control the brightness of the screen Adjust how the Screen Light ca...

Страница 17: ...able as the figure shown below Touch screen or Keypad to turn on the light of the LCD by touching either the Touch Screen or Keypad Touch screen only to turn on the light of the LCD by touching either...

Страница 18: ...s Settings Control Panel Dimming Setting Select ON when LCD or Keypad pressed to enable the previous option Select Always OFF the keypad light will be turned off the completely and select Always ON th...

Страница 19: ...icking on the power properties icon in the control panel In the power properties menu in the Battery tab user can select their preferred option Always show icon on the taskbar or Show critical battery...

Страница 20: ...y the display backlight intensity will decrease and the unused peripherals will be disabled to reduce power consumption System Idle When the system is inactive the power manager switches to this state...

Страница 21: ...In the Mouse Properties user can set and test the sensitivity and speed of their mouse for better usage Keyboard In the Keyboard Properties user can customize the repeat delay repeat rate and characte...

Страница 22: ...or warning application and notification in the Volume and Sounds Properties while customizing the volume on the volume tab Stylus Properties User can recalibrate the sensitivity of the stylus as well...

Страница 23: ...ion a default connection will be created as USB ActiveSync User can also view the entire network their handheld is connected to under this setting Regional And Language Setting Set the local language...

Страница 24: ...tly with personal computer or other communication devices The default is set to USB ActiveSync However if there is more than one connection being created on the Network and Dial Up Connection user nee...

Страница 25: ...go to Start Settings Control Panel PC Connection Storage Properties Go to Start Settings Control Panel Storage Manager In the Storage Properties user can manage the storage by formatting dismounting o...

Страница 26: ...view the system information device name and copyrights information under System Properties Password Properties In the Password Properties user can set the Password to maintain privacy or prevent othe...

Страница 27: ...Screen Rotation This feature allows user to enable the auto rotation setting Taskbar Secure Shell Secure Shell enables user to control the accessibility of Control Panel The default password is 12345...

Страница 28: ...Input Selection Panel user can change the current state of Input Panel by tapping once on the SIP at the taskbar Date Time Properties Allow user to configure the date time and time zone It also comes...

Страница 29: ...28 Internet Options Allow user to configure the network connection setting and the default homepage Remove Programs Allow user to remove any unwanted installed programs...

Страница 30: ...rmation or browsing through websites In the control panel menu under the internet option user may customize the appearance of the browser when the program is launched The start page of Internet Explor...

Страница 31: ...computer User could also go to a webpage by typing the internet address for example www pradotec global com in the address bar and then click the Go button The Back and Forward buttons will enable use...

Страница 32: ...r Control screen Start Settings Control Panel Power Control Wireless LAN Wi Fi Usage HRT500 is equipped with built in wireless LAN that enables user to access Internet through available wireless netwo...

Страница 33: ...o configure the WiFi network properties On the Wireless Information tab check on the Notify me when new wireless networks are available Select the prefered network press Connect and a Wireless Network...

Страница 34: ...ON in order to do the scanning For the steps on turning ON the Bluetooth feature please refer to the manual below To access Bluetooth function go to Start Settings Control Panel Power Control and pre...

Страница 35: ...n order to connect to another device user needs to run a scan for the device The following are the steps to establish a Bluetooth connection successfully 1 Go to Start Settings Control Panel Bluetooth...

Страница 36: ...e coverage range Tap Scan to start scanning 6 Tap STOP to stop the device from scanning No connection established Wait for STOP to change to Scan else the scanning process is incomplete When it change...

Страница 37: ...d Insert channel between 1 to 30 channels below 1 or above 30 are bad channels Then press OK 9 An Authentication Request window will pop up Enter the same PIN for both devices Once the device is succe...

Страница 38: ...og A device is connected to HRT500 by Virtual COM In order to connect with other device HRT500 needs to be disconnected by pressing Disconnect Unavailable means that there is a device connected to HRT...

Страница 39: ...pended make sure the Bluetooth feature is turned ON again 14 By taping soft reset all the applications will end Make sure the Bluetooth feature is turned ON again It will then connect to the last conn...

Страница 40: ...will be displayed at the top right of the device via a GSM icon In order to check the service and coverage of GSM go to Start Settings Control Panel Taskbar Setting Check on the Show GSM icon on Task...

Страница 41: ...nfigured this icon GSM OFF will appear on the taskbar After the GSM module is configured two new icons will appear on the taskbar Both of the icons show the status of the GSM module of the HRT500 No G...

Страница 42: ...is located by the right side of the device Using the Contactless Reader RFID 1 Hold the card close to the contactless reader located at the back of the device for card reading 2 The read range of cont...

Страница 43: ...the finger on the centre of the finger print sensor window 3 Wait and remove the finger only when the sensor light turns dim Using the Barcode Scanner 1 Trigger the barcode scanner 2 Aim the scanner...

Страница 44: ...ylus to press the Reset button Restore to Factory Setting 1 Turn the HRT500 ON 2 Press and hold the Side Button right button and use the stylus to press the Reset button A window as below will be show...

Страница 45: ...display Connecting to a desktop computer Shorten the Auto Suspend Time HRT500 will automatically suspend after a predefined idle period Maximize the battery s lifespan by shortening the idle time Tap...

Страница 46: ...isappear automatically once the card is taken out from the slot 4 Move any file or data into the Storage Card folder for backup purposes 5 Files or data save in the SD card can be opened in any other...

Страница 47: ...guidelines Keep HRT500 away from excessive moisture and extreme temperature Do not expose HRT500 to liquids or precipitation Do not place anything on top of HRT500 to prevent damage to the screen Sto...

Страница 48: ...follow these guidelines Back up data before travel Take a backup copy Disconnect all external equipment from HRT500 Take along the AC adapter and new batteries Hand carry HRT500 in a protective case...

Страница 49: ...re is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning t...

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