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problems and solutIons guIde
N
J8760pr-0721
problem
possIble cause
solutIon
Sometimes the vehicle doesn’t
Loose wire or connector
Check all wires around the motors and all connectors to
run, but other times it does
make sure they are tight.
Motor or electrical switch damage
Contact Power Wheels
®
Consumer Relations.
When the button on the handlebar
Loose wire or connector
Check all wires around the motors and all connectors
is pressed, the vehicle won’t run
to make sure they are tight.
without a push
“Dead Spot” on motor
Contact Power Wheels
®
Consumer Relations.
Battery’s thermal fuse constantly
Damaged battery
Contact Power Wheels
®
Consumer Relations.
"trips", but the vehicle is not
overloaded nor the driving
conditions too severe
Loud clacking or grinding
Broken gears
Contact Power Wheels
®
Consumer Relations.
noise from a motor-gearbox
Charger gets warm during use
It is normal for some chargers to get
No action required.
warm during use and is not reason
for concern. Some chargers do not
If your charger does not get warm during use, it does
get warm during use.
not mean that it is not working properly.
Battery makes a sizzling or
It is normal for some batteries to
No action required.
gurgling noise when charging
make noise and swell slightly while
charging and is not reason for concern.
If your battery does not make noise or swell slightly
during charging, it does not mean that it is not
accepting the charge.