11
Troubleshooting Paper Jams
When it comes to the common printing problems, it is inevitable that you
might encounter the issue of paper jams at some point. The following steps are
provided to assist you in fixing the problem. Before proceeding, make sure that
your POS terminal is properly shut down.
1.
To open the paper jams rescue compartment,
place your thumbs toward the center of the
compartment and then push the cover up in
the direction shown by the arrow.
2.
In the paper jams rescue compartment, find
the adjustment wheel, which mainly allows
you to manually adjust the cutting position of
the cutter.
3.
Keep turning the wheel in a clockwise
direction until the cutter is completely moved
back to its start position. You may observe
the cutter position through the gap between
paper jams rescue compartment and the
printer compartment.
4.
Push down cover release button to test
whether the cover can be open. If the cover is
still stuck, please repeat step 3 until the cutter
position is set to the proper position and you
are able to open the cover.
5.
Remove the jammed paper, reinstall the
paper roll, and then push back the cover to
close the paper jams rescue compartment.
Adjustment wheel
Содержание PP-8900
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