5
TROUBLESHOOTING
TROUBLESHOOTING
TROUBLESHOOTING
TROUBLESHOOTING
If you have any questions regarding the product, please call customer service at 1-866-897-2098,
8 a.m. - 6 p.m., EST, Monday - Thursday, 8 a.m. - 5 p.m., EST, Friday
P
P
P
PROBLEM
ROBLEM
ROBLEM
ROBLEM
POSSIBLE
POSSIBLE
POSSIBLE
POSSIBLE CAUSE
CAUSE
CAUSE
CAUSE
CORRECTIVE
CORRECTIVE
CORRECTIVE
CORRECTIVE ACTION
ACTION
ACTION
ACTION
W
W
W
WARRANTY
ARRANTY
ARRANTY
ARRANTY
The manufacturer warrants this product to be free of defects in material and workmanship for one
(1) year from date of original purchase. The manufacturer agrees to repair or replace the defective
product, at its own option. This warranty does not include any costs associated with the physical
installation, removal or return of the product.
This warranty only extends to the original purchaser and is not transferable or assignable to
subsequent purchasers. No warranty work will be provided under this warranty without reasonable
proof of purchase.
Please call us at 1-
866-897-2098
to receive your warranty service.
This warranty does not extend to the following: (1) LED bulbs or batteries; (2) defects caused by and
resulting from misuse, neglect, accident or improper operation, maintenance and storage,
disassembly of parts; (3) surface scratches or weathering as this is considered normal wear; (4) any
other failure not related to defects in materials and workmanship.
There are no other warranties except those stated above.
Some states do not allow the exclusion or limitation of special or consequential damages or allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This
warranty gives you specific legal rights, and you may have other rights that vary from state to state.
1. Battery is not fully charged.
2. The solar light is installed close
to other light sources, which
may keep the solar light from
turning on at night automatically.
3
.
The batteries are reaching the
end of their useful life.
Solar light does
not turn on at
night or its
nightly run time
is shorter.
1. Make sure the solar light is located
in an area where it can receive the
maximum amount of full, direct sunlight
everyday. Keeping the solar panel clean
is
equally
important
to
ensure
maximum charging performance.
2. Relocate the fixture or eliminate other
light sources.
3. Replace old batteries with new AA
Ni-Cd or Ni-MH
rechargeable batteries.
