FAQ
Q. What assembly is required?
A. None. Portacool Cyclone evaporative coolers are ready to use right
out of the box.
Q. How do I prepare my evaporative cooler for storage?
A. Drain the evaporative cooler, dry out the evaporative media, cover
the evaporative cooler and store in a dry place.
Q. I just ran my evaporative cooler for the first time and there is
an unpleasant odor.
A. Our unique design and manufacturing technique, together with our
superior materials, enable our products to perform efficiently within
a wide range of conditions. When installed correctly, our evaporative
media products allow complete molecular evaporation of water ensuring
a pure, clean stream of air. When new, it is possible that a small amount
of aromatic molecules may evaporate along with the water molecules,
which could be detected as a slight smell. This scent lessens in time. Our
product does not, in any way, allow harmful chemicals to be evaporated
into the air stream.
Q. My evaporative cooler is not putting out any cool air.
A. First, make sure the water source and electricity source are connected
and working. Second, check to see if the Kuul evaporative media is
damp. If not, adjust the water flow with the water adjustment valve.
Third, make sure there is water in the tank. It should be allowed to fill
before you turn the pump on.
Q. What is the best environment to produce the most cool air?
A. For optimum performance, the temperature should be 85˚ F or
higher and the relative humidity should be below 75%. However,
Portacool evaporative coolers will reduce the temperature in almost any
environment, making it more comfortable.
Q. How often should my Kuul Comfort
TM
evaporative media be
replaced?
A. Depending on the quality of maintenance and frequency of use, Kuul
Comfort evaporative media typically last up to five years. However,
should you have any questions about the life of the media in your
Portacool
®
portable evaporative cooler, please call our Customer Service
department for more detailed information.
Q. What is the difference between evaporative cooling and
misting systems?
A. Misting systems spray a shower of water into the air that will collect
on people, objects, equipment, floors, etc. Portacool evaporative coolers
use the process of evaporation to produce cooler air, but do not produce
a mist.
Q. Where can I buy replacement parts?
A. Replacement parts may be purchased online at www.portacoolparts.
com or from any Portacool distributor. You may also contact Portacool
Customer Service department for additional assistance.
Q. What is the amount of moisture produced?
A. An increase in humidity of approximately two to five percent
is produced, depending on the temperature and humidity of the
environment. This increase is not noticeable in a ventilated area where
the air produced by the cooler is exhausted.
Q. How long will the water supply last in the tank?
A. With no direct water source available, the water will evaporate in a
filled tank within two to 10 hours of operation, depending on the water
capacity of the evaporative cooler, ambient conditions, temperature and
humidity. A water source for refilling the tank is recommended by the
manufacturer.
