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TROUBLE SHOOTING
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SYMPTOM
POSSIBLE CAUSE
SOLUTION
Filter output is
Filter Pad is clogged.
Remove rinse and replace filter pad.
sluggish.
Media needs cleaning.
Backwash filter. See BACKWASH CYCLE.
Pump intake is clogged,
Pump is
undersized or
requires
maintenance.
Check pump and clear debris. Use a Pump Bag around
pump to prevent
future clogging.
See pump manual.
Discharge is clogged.
Remove blockage from discharge
Tubing is too small, too
long or
kinked.
Test filter with valve positioned to #3 Circulate (Bypass)
position. This tests
your hose and pump set-up by
passing water directly through valve, not filter.
If still
slow, make adiustments to set-uo.
Pressure Gauge
pointer does
Filter has no active
bacterial
colonies yet.
Gauge may not show back pressure if filter is operating normally. Check
weekly.
not move
Pressure Gauge
pointer is in
Debris has grown too
thick.
yellow zone.
Remove and rinse the filter pad. Backwash. If neces
sary, stir up Bio-Media
manually or with Air turbulence
before backwashing. Check weekly.
Pump is oversized.
Replace with a recommended pump or split water flow
between pump and
filter intake usinq a Valved Bypass.
Set-up causes excessive
back
pressure.
Test filter with valve positioned to #3 Circulate position. This tests your
hose and pump set-up by
passing water directly through valve, not filter.
If still
slow, make adjustments to set-up.
Outlet is clogged
Check for obstructions and clear outlet.
Filter drum is
leaking at
perimeter.
O-Ring or Gasket is
missing,
twisted, dirty or
was not lubricated.
Turn off pump. Open filter and remove, clean, re-seat
and lubricate O-Ring/
gasket. Attach cover, checking
alignment of tab & slot and thoroughly
tighten clamp
knob.
Water pressure is too
high.
Pump is too large. Install a Valved Bypass to redirect
excessive water
pressure buildup. Water can be
diverted directlv to vour waterfall.
Set-up is creating back pressure due to hose configuration. Redo set-up to
eliminate back pressure on the
outlet oort of the filter.
UV does not
Power supply problem
Check GFCI, Confirm all plugged connections.
light.
improper msta11at1on
sequence.
Always nave unit completely installed oetore powering
up the UV. It will not
light if plugged in first and then
assembled.
Bulb has dislodged from
socket.
Turn off pump, open UV and reattach bulb. Reassemble
and aooly power.
Filter Clogs
right away.
Pressure filter is clogged with
leaves or other large
waterborne
debris.
Never use the filter as a "Vacuum''. For a pond with a
lot of debris use or
rent a "pond vac" or remove the
heavy debris manually.
Use a pond skimmer and/or pump bag to prevent large debris from
entering pump.
00)
Water flowing from
incorrect port
or
Difficulty rotating the
handle when fully
depressed
Silicone gasket is damaged
or dislodged
Replace the diverter assembly.
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