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Chapter Six: Maintenance
Inkjet printer is a kind of precision machine, if the daily maintenance is not timely and in place, it easily cause different
kinds of faults and bring a lot of inconvenience! In order to prolong the service life and improve the utilization rate, it is
necessary to arrange special personnel for the management and maintenance.
6.1 Printer Maintenance
6.1.1 Make sure power cable, power adapter cable, grounding cable is in good condition. Make sure the connection of
each cable is reliable.
6.1.2 Make sure the screw for grounding wire is secured and the grounding isreliable.
6.1.3Make sure the equipment is not displaced before turn on. Make sure the nozzle is parallel to printing object, and
printing distance is controlled within 0.5-2.5mm. (Please use the designed tools provided by sojet to secure the
mounting support).
6.1.4 Clean ink cartridge: wipe nozzle with Non-woven cloth to keep nozzles clean and unclogged. (Please refer to ink
cartridge care and maintenance for instructions).
6.1.5 Keep touch screen clean. Do not hit touch screen sharply.
6.1.6 Keep machine surface and ports clean.
6.1.7 Check status bar, make sure machine icon is normal and no alarm on status bar. (In case of alarm status, check
troubleshooting for solutions)
6.1.8When machine is turned off, make sure to remove the cartridge from printer, clean the nozzle and capthe print
head, place the cartridge in safe environment. (Please refer to cartridge care and maintenance for instructions).
6.2 Ink Cartridge Maintenance
Maintain correct methods for use and storage of the cartridge will keep the cartridge work with best print quality and extend
cartridge life. Please always follow instructions for Ink Cartridge Maintenance. The warranty will not cover damage or
failure caused by negligence not following our maintenance instruction..
6.2.1 Ink will volatilize slowly if the cartridge is decapped. Keep new and unopen cartridge in its original package.
6.2.2 Try to use up ink as soon as possible once the cartridge is open to prevent blocked because nozzle become dry in
short time. Note: Due to feature different, different inks have different dry time and maintenance ways. Contact our
after-sale service for more information.
6.2.3 If ink in cartridge is not used out at a time after open, remove the cartridge from printer and lock the print head with
customized cap and store in proper environment. Note: Do not use adhesive tape to seal the printhead, and do not
store cartridge in soft plastic bag.
6.2.4 Nozzle plate is delicate. Do not touch or clean nozzle with anything sharp or rough as not to scratch nozzle.
6.2.5 Use the Non-woven cloth provided by Sojet to wipe and clean nozzle.
Note: Wipe nozzle with the printhead facing down. Move the printhead in the direction of nozzle channel. Move the
printhead in the direction across nozzle channel will damage the nozzles.
6.2.6 Do not shake ink cartridge or expose in shocking environment. Shake or vibration will get air run into cartridge and
affect print quality.
To ensure best print quality, contact Sojet after-sale service for more instructions of different inks usage.