User Manual—FS2000
B. Trouble Shooting
Improper use or operation will cause failures that may adversely influence the
normal use of lock. The following is a table of common failures and
corresponding solutions for your reference.
No Trouble
Root
Cause
Solution
1
Do not lock
1. Low battery
2.Micromotor damaged
3.Electronics damaged
Change the batteries
Repair the motor
Repair or renew the
electric parts
2
While unlocking,the
fingerprint scanner
light keeps “ON”,
with buzzing sound
1. Low battery
2. Bad contacts of the
plug-in parts
3. Electric parts
damaged
Change the batteries
Check the plug-in parts
Repair the electric parts
3
System keeps
restarting
The start button is not
reset
Press the start button to
reset it
4
No response when
pressing the start
button
1. No battery
2. Electric parts
damaged
Unlock with the key and
change the batteries
Repair the electric parts
5
Sometimes the
fingerprint does not
work
The fingerprint is not
clear enough for easy
verification
Register another
fingerprint
6
Cannot delete the
fingerprint memory
1.Low battery
2.Error in the
fingerprint registration
and administration
3. Electric parts
damaged
Change the batteries
Try again
Repair the electric parts
7
Unsuccessful
fingerprint
registration
1.Low battery
2.Bad contact of the
setup button
3.Wrong placement of
finger
Change the batteries
Check the electric parts,
verify the administration
fingerprint, and place the
finger correctly
8
Cannot verify the
fingerprint
1. Low battery
2. Batteries worn out
Change the batteries
12
