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Polycom VVX400 Guide 

 

 

 

 
 

 

 

Calling & Programming 

PLACING AUDIO CALLS 

HOW TO PLACE A CALL 

1)

 

Do one of the following: 

 

Start typing a phone number. 

 

Press a line key. 

 

Pick up the handset or press the 
Speakerphone key or if using a headset, 
select the Headset key. 

2)

 

Select New Call 

Enter a telephone number (for outgoing calls, 
enter 9 before dialing the ten-digit telephone 
number) and select dial. Or using the navigation 
key, select a recent contact and select send. 

 

HOW TO PLACE AN INTERNATIONAL CALL 

1)

 

In the Dialer, quickly press the star key* 
twice. This will display a plus sign +. 

2)

 

Enter the rest of the number and press Dial 
or tap the Dial icon. 

 

TO PLACE CALLS FROM THE RECENT CALLS LIST: 

1)

 

Select the Directories button and navigate to 
Recent Calls. 

2)

 

From the Calls List screen, select a contact 
and select Dial.  

 

TO REDIAL A NUMBER: 

 

Select the Redial icon on the Home screen. 
This will instantly redial the last number 
called. 

 

TO ADD A FAVORITE 

1)

 

Select Directory 

2)

 

Navigate to Recent Calls 

3)

 

Select Info 

4)

 

Select Save 

5)

 

Label the Contact with their first name, last 
name, and any other applicable details. 

6)

 

Select Save 

 
 

The contact will now be saved in Directories under 
Favorites 

 

TO SAVE THE FAVORITE AS A LINE KEY 

1)

 

Navigate to Favorites 

2)

 

Select the contact  

3)

 

Hold down the line key you would like to 
associate the favorite with. 

TO CALL A CONTACT FROM YOUR CORPORATE 
DIRECTORY 

1)

 

Select Directory/Directories 

2)

 

Select Contact Directory 

3)

 

Scroll to find the contact you’re looking for or 

select search and enter the first or last name 
and select search 

4)

 

Once the contact has been selected, press the 
dial button. 

ANSWER AUDIO CALLS 

HOW TO ANSWER A CALL 

To answer an incoming call, do one of the following: 

 

Pick up the handset 

 

To answer the incoming call using 
speakerphone, select the speakerphone key or 
select Answer. 

 

To answer the call using your headset, select 
the headset button. 

HOW TO ANSWER AN INCOMING CALL DURING A 
CALL 

 

Select Answer. The incoming call becomes 
active and the active call is placed on hold. 

 

 

 

Содержание VVX 400

Страница 1: ...Polycom VVX400 Quick Reference Guide ...

Страница 2: ...rogramming 3 PLACING AUDIO CALLS 3 ANSWERING AUDIO CALLS 3 ENDING AUDIO CALLS 4 TRANSFERRING CALLS 4 DO NOT DISTURB 4 CONFERENCE CALLS 5 CALL FORWARDING 6 PARKED CALLS 7 Messages 8 VOICEMAIL NOTIFICATIONS 8 HOW TO ACCESS VOICEMAIL MESSAGES 8 HOW TO RECORD YOUR UNAVAILABLE MESSAGE 8 ...

Страница 3: ...nvenient and just easier No more confusing network service contracts overseas call centres long wait times and impersonal service We promise honest advice and personal support delivered in a way that reflects our core values We Embrace Change We Do What It Takes We are Accountable to the Outcome We Do the Right Thing We Bring Out the Best in Each Other The Sunco team is ready to help Leverage our ...

Страница 4: ...udio during calls and conferences The key glows red when activated 9 SPEAKERPHONE KEY Enables you to place and receive calls using the speakerphone The key glows green when activated 10 HEADSET KEY Enables you to place and receive calls through a headset The key glows green when an analog headset is activated and blue when a USB or Bluetooth headset is activated 11 NAVIGATION SELECT KEY Used to sc...

Страница 5: ...number called TO ADD A FAVORITE 1 Select Directory 2 Navigate to Recent Calls 3 Select Info 4 Select Save 5 Label the Contact with their first name last name and any other applicable details 6 Select Save The contact will now be saved in Directories under Favorites TO SAVE THE FAVORITE AS A LINE KEY 1 Navigate to Favorites 2 Select the contact 3 Hold down the line key you would like to associate t...

Страница 6: ...n is displayed and the Mute key glows red To mute and unmute the microphone 1 During a call including a conference call press the Mute key The other parties cannot hear you 2 Press the Mute key again to unmute the microphone END AUDIO CALLS You can end an active call on your phone at any time Calling Programming TO END ACTIVE CALLS Do one of the following Place the handset on the cradle Press End ...

Страница 7: ...the messages or forwarding icon is displayed instead The message Do Not Disturb is displayed in the status bar on all phones ENABLE DO NOT DISTURB You can enable DND to prevent your phone from ringing and to send all incoming calls directly to voicemail All calls you receive while DND is enabled are logged in your Recent Calls list Note Enabling DND on shared lines disables ringing only A visual n...

Страница 8: ...wing forwarding types Always Forwards all incoming calls No Answer Forwards all unanswered incoming calls Busy Forwards incoming calls when you re in a call For shared lines you can only choose Always as your forwarding type the other forwarding options are not available for shared lines CALL FORWARDING To forward all incoming calls to a contact Select Forward or navigate to Settings Features Forw...

Страница 9: ...line If the parked call isn t answered after being returned the call is sent to the default line on the server If the call is not answered after five minutes the call is terminated The time limit for parked calls and the default line are set by the system administrator RETRIEVE A PARKED CALL ON THE SAME PHONE You can retrieve a parked call on the same phone where the call was parked TO RETRIEVE A ...

Страница 10: ... your message centre in the following ways From the Home screen navigate to Messages and select Message Center and select the Connect softkey Dial 8000 Select the Messages button and select the Connect softkey Once you re in the Message centre select 1 to listen to your Messages How to Record your Unavailable Message 1 Enter the Message Centre using one of the following three ways From the Home sc...

Страница 11: ...9 ...

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